Roles & Responsibilities1. OLT to Customer-End Network Operations

- Handle end-to-end fiber connectivity from OLT to customer premises.
- Configure and troubleshoot GPON/FTTH networks.
- Handle OLT, ONT/ONU, FAT, FDB, splitter and distribution boxes.
- Monitor fiber connectivity and resolve network issues.
- Handle new broadband installations and service activations.

2. Fiber Splicing & Technical Operations

- Perform fiber optic splicing, jointing and termination.
- Handle fusion splicing machines and OTDR equipment.
- Identify fiber cuts, high attenuation and signal loss.
- Perform OTDR testing and power meter testing.
- Maintain fiber routes, patch panels and distribution networks.
- Handle pole-to-pole and underground fiber maintenance.

3. Senior Splicer / Team Captain Responsibilities

- Lead and manage the fiber splicing and field technician team.
- Allocate daily installation, maintenance and repair activities.
- Monitor team performance and daily work completion.
- Coordinate with customer support and NOC teams.
- Handle major fiber cuts and critical customer complaints.




- Ensure proper field reporting and technical documentation.
- Guide helpers and junior technicians.

4. Customer Handling & Service Support

- Handle customer network complaints and connectivity issues.
- Coordinate broadband installations, upgrades and restorations.
- Ensure timely resolution of customer service issues.
- Maintain service quality and customer satisfaction.

5. Branch & Network Development

- Support current fiber network expansion and branch development.
- Plan fiber routes and network distribution.
- Support new customer connectivity and feasibility surveys.
- Coordinate with management for network improvement activities.
- Required Technical SkillsFTTH / GPON / OLT / ONT / ONU
- Fiber Fusion Splicing
- OTDR Testing & Fiber Fault Identification
- Optical Power Meter
- FAT / FDB / Splitter / Joint Closure
- Fiber Installation & Maintenance
- Network Troubleshooting
- Team Handling & Customer Support

📌 Fiber Network Engineer (Hyderabad)
🏢 Infonet Online Solutions Private
📍 Hyderabad