Job Description – Barista

Position: Barista

Department: Café / Food & Beverage

Location: Mohali

Reporting To: Café Manager

Employment Type: Full-Time

Job SummaryWe are looking for a skilled and customer-focused Barista to prepare and serve high-quality coffee, beverages, and other café products while maintaining excellent customer service and hygiene standards.

- Key ResponsibilitiesPrepare and serve coffee, tea, cold beverages, shakes, and other menu items as per company standards.
- Operate and maintain coffee machines, grinders, blenders, and other café equipment.
- Ensure consistency in taste, quality, presentation, and portion sizes.
- Take customer orders accurately and process them through the POS system.
- Provide friendly and professional customer service.
- Handle customer queries and resolve complaints politely.
- Maintain cleanliness and hygiene of the café, counter, equipment, and work area.
- Check the quality and freshness of ingredients before use.
- Maintain proper stock levels and inform the manager about shortages or wastage.
- Follow food safety, hygiene, and workplace safety guidelines.
- Ensure proper storage and handling of coffee, milk, syrups, and other ingredients.
- Minimize wastage and maintain proper portion control.




- Support the team during busy hours and assist with other café operations when required.
- Maintain a clean and professional appearance at all times.
- Follow company policies, SOPs, and instructions from the reporting manager.
- Required SkillsGood communication and customer-handling skills.
- Knowledge of coffee preparation and basic barista techniques.
- Ability to operate coffee machines and café equipment.
- Good sense of cleanliness and hygiene.
- Positive attitude and willingness to learn.
- Ability to work under pressure during busy hours.
- Teamwork and time-management skills.
- Good attention to detail.
- Qualification & ExperienceMinimum 12th Pass; graduate candidates may also apply.
- 1–2 years of experience as a Barista or in a café/restaurant environment is preferred.
- Freshers with a robust interest in the café and hospitality industry may also be considered.
- Key Performance Indicators (KPIs)Quality and consistency of beverages.
- Customer satisfaction.
- Hygiene and cleanliness standards.
- Order accuracy and service speed.
- Proper handling of stock and minimization of wastage.
- Compliance with company SOPs and food safety standards.

Salary: As per company standards and candidate's experience.

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