Customer Support Executive (Noida)

Customer Support Executive (Noida)

11 Nov
|
Shining Stars Institution & travels
|
Noida

11 Nov

Shining Stars Institution & travels

Noida

Hi Job-Seekers!!!

Greetings from Shining stars ITPL!!!

Note- Shiningstars ITPL does not charge any amount for any other job opportunites.

Hiring Customer Service Executive (Voice & Non-Voice) | Noida Location |

Position : Customer Service Executive

Eligibility: Any Undergraduate /Fresher/Exp/Graduate can apply

Salary: 2 LPA TO 3.5 LPA

Work Requirements

- Excellent communication skills
- Solid customer-handling ability
- Willingness to work in rotational shifts
- 6 days working with rotational weekly off
- Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities

- Respond to customer queries through phone, email, chat, and social platforms
- Assist customers with product/service information, troubleshooting, and navigation
- Manage customer concerns with empathy and professionalism




- Aim for first-contact resolution to enhance customer satisfaction
- Identify opportunities to upsell or cross-sell relevant services
- Suggest process improvements and contribute to overall customer experience

How to Apply for interview alignment or queries, please contact:Sneha-(phone hidden)

Thanks & Regards ,

Sneha Gupta

HR Executive

Shining stars ITPL

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📌 Customer Support Executive (Noida)
🏢 Shining Stars Institution & travels
📍 Noida

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