We are looking for a reliable, proactive and committed Telegram Chat Support Executive to join our growing team.

This is a fully remote, chat-based role supporting members across our Telegram trading communities. The ideal candidate must have a good understanding of MT4/MT5 platforms, excellent written English and the ability to provide prompt, accurate and professional support.

We are seeking serious individuals who are disciplined, responsible and capable of working independently while maintaining high standards of communication and service.

Key Responsibilities

- Provide timely and professional support to members through Telegram groups and private chats.
- Assist users with MT4/MT5 platform navigation and basic trading functions.
- Guide members on order placement, pending orders, stop loss, take profit and general trade management functions.
- Respond to platform-related enquiries clearly and accurately.
- Monitor Telegram groups and support channels throughout assigned working hours.
- Manage multiple conversations efficiently while maintaining response quality.
- Escalate technical issues or complex enquiries to the appropriate team.
- Maintain a positive, professional and supportive community environment.
- Ensure member enquiries are handled promptly and followed through until resolved.

Requirements

- Good working knowledge of MT4 and MT5 trading platforms.
- Basic understanding of forex trading, order execution, leverage and margin.
- Excellent written English, with strong grammar, spelling and communication skills.




- Comfortable using Telegram and other online messaging platforms.
- Ability to handle multiple chats and respond efficiently.
- Solid attention to detail, problem-solving skills and a professional attitude.
- Must be punctual, dependable and available throughout assigned shifts.
- Must have a personal laptop/desktop computer, stable high-speed internet connection, and reliable power and internet backup to ensure uninterrupted work.
- Ability to work independently with minimal supervision.

Preferred Experience

- Previous experience in forex, brokerage or trading-related customer support.
- Telegram community management or online chat support experience.
- Familiarity with common MT4/MT5 technical issues and troubleshooting.

Work Details

- Position: Telegram Chat Support Executive
- Industry: IT
- Location: Fully Remote
- Communication: Telegram and Online Chat
- Working Hours: Assigned shifts
- Calls: No phone calls or sales calls required

Important Information

This is a professional support role requiring full commitment, reliability and accountability.

We expect candidates to maintain consistent availability during working hours, respond promptly to members and take ownership of their responsibilities.

This is not a casual work-from-home opportunity. Candidates must have the necessary equipment, stable connectivity, technical knowledge and discipline to perform their duties without interruption.

Please apply only if you meet the requirements and are genuinely committed to the position.

📌 Telegram Support Executive/Knowledge Required) (New Delhi)
🏢 Savax Estates
📍 New Delhi