Senior ERP Manager Microsoft Dynamics ERP | Business Central / NAV

Location: Kuwait or Saudi Arabia
Employment: Full-time, in office
Employer: Confidential regional e-commerce business
Applications welcome from India and other markets. Relocation is required for candidates based outside the designated work location.

Lead the ERP function behind a high-volume GCC e-commerce business

We are seeking an experienced ERP leader to take ownership of the platform, team and integrations supporting a complex regional business.

This is an opportunity to shape the ERP roadmap, influence technical decisions, develop internal capability and deliver improvements across Finance, Procurement, Inventory and business operations.

Our environment is Microsoft Dynamics NAV / Dynamics 365 Business Central. Direct experience with these platforms is strongly preferred. We also welcome accomplished leaders from Dynamics 365 Finance, Supply Chain Management, Finance & Operations or Dynamics AX backgrounds who bring strong technical judgment, enterprise integration experience and responsibility for live ERP operations.

Why consider this opportunity?

- Broad ownership: Lead the complete ERP function, including people, priorities, architecture, partners and continuous improvement.
- Visible business impact: Improve transaction accuracy, operational efficiency, financial processing and the reliability of business-critical systems.
- Meaningful technical challenges: Work with high transaction volumes and integrations connecting commerce, warehouse, order-management and payment platforms.
- Leadership scope: Develop a capable team, strengthen delivery standards and work closely with senior Finance, Operations and Technology stakeholders.
- Regional exposure: Support a business operating across GCC markets, with the complexity of multiple companies, countries and currencies.

What you will own

- ERP leadership and roadmap: Lead functional, technical and support resources; set priorities, technical standards and clear accountability.
- Architecture and scalability: Guide solution design, challenge proposed customisations and ensure the platform remains maintainable, secure and capable of supporting business growth.
- Production reliability: Lead incident resolution, root-cause analysis and permanent fixes for recurring problems.
- Enterprise integrations:



Oversee integrations with warehouse, order-management, e-commerce, payment and other operational platforms.
- Transaction integrity: Work with connected-system owners to ensure transactions are processed completely, accurately and on time, supported by reconciliation and exception controls.
- Development and releases: Oversee configuration, development, extensions, testing, deployments and upgrades.
- Performance and automation: Improve monitoring, background processing, exception handling and system performance while reducing manual work.
- Finance and operational processes: Strengthen support for Finance, Procurement, Inventory and Supply Chain, including reconciliations and month-end activities.
- Team and partner capability: Manage Microsoft partners and consultants, develop internal expertise and improve documentation and knowledge sharing.

The experience we are looking for

- Typically 12+ years of relevant ERP experience, including substantial responsibility within the Microsoft Dynamics ERP ecosystem. Candidates with fewer years and strong evidence of leadership, technical depth and delivery capability will also be considered.
- Experience leading an ERP team, Dynamics practice, technical delivery function or complex ERP programme.
- Ownership of live ERP environments, including support, releases, performance and operational continuity.
- Strong understanding of business processes across Finance, Procurement, Inventory and Supply Chain.
- The ability to evaluate solution architecture, challenge technical recommendations and translate business requirements into practical delivery priorities.
- Experience managing enterprise integrations and addressing transaction failures, data discrepancies and reconciliation issues.
- Strong stakeholder management, vendor management and team-development skills, supported by clear English communication.

Business Central / NAV experience is strongly preferred,



but its absence will not automatically exclude an otherwise strong candidate. Candidates from other Dynamics ERP platforms should demonstrate how they would build the platform-specific knowledge needed to lead this setting effectively.

Technical and operational strengths that will help you succeed

Relevant experience may include:

- APIs, enterprise integration patterns and reliable transaction processing.
- Background jobs, scheduling, queues and automation.
- Monitoring, logging, exception management and root-cause analysis.
- SQL Server or database-performance analysis, where relevant to the deployment.
- Development governance, testing, release management and upgrade planning.
- Business Central architecture, AL development and extensions, for candidates with direct platform experience.

You do not need to have used every technology listed. We are interested in your technical judgment, the complexity of the environments you have managed and the results you have delivered.

Particularly relevant backgrounds

Experience in e-commerce, retail, distribution, FMCG, food delivery or other high-volume transaction businesses will be valuable.

Candidates from Microsoft Dynamics partners and consulting organisations are also encouraged to apply, especially where their responsibilities have included ongoing production support, enterprise integrations and operational improvement.

We welcome applications from ERP managers, solution architects, Dynamics practice leaders and technical or functional delivery leaders ready to take ownership of a complete ERP function.

Apply

Please submit an updated CV highlighting:

- The Dynamics products you have worked with and your level of responsibility.
- Teams, partners and production environments you have led.
- Major integrations and operational challenges you have managed.
- Measurable improvements in reliability, processing speed, automation, reconciliation or financial operations.

Please include your current location and willingness to relocate to Kuwait or Saudi Arabia.

Selection will consider the overall strength of your experience, leadership, technical judgment and business understanding. Further details about the employer and operating environment will be shared confidentially with shortlisted candidates.

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