Team Leader -Healthcare BPO (Bengaluru)

Team Leader -Healthcare BPO (Bengaluru)

11 Nov
|
Vindhya e infomedia
|
Bengaluru

11 Nov

Vindhya e infomedia

Bengaluru

Job Description – Team Leader (BPO Healthcare – IVF Process)

Experience: Minimum 1 Year of Team Leader experience in the IVF / Healthcare BPO process.

Job Responsibilities

- Manage and lead a team of customer support executives.

- Handle inbound and outbound patient calls related to IVF treatments.

- Monitor team performance and achieve daily/monthly targets.

- Ensure quality standards and customer satisfaction.

- Conduct team briefings, feedback sessions, and performance reviews.

- Handle escalations and resolve patient queries effectively.

- Track team productivity, attendance, and performance reports.

Requirements

- Minimum 1 year of experience in the IVF process.

- Team handling experience is preferred.

- Valuable communication and leadership skills.

- Knowledge of IVF procedures and patient coordination.

- Ability to manage targets and team performance.

Job Role:Team Leader

Industry: BPO – Healthcare / IVF

English should be Fluent

BPO team leader Required

dont apply if dont have similar experience

📌 Team Leader -Healthcare BPO (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: team leader -healthcare bpo (bengaluru) / bengaluru

Subscribe to this job alert:

Get the latest job offers by email for: team leader -healthcare bpo (bengaluru) / bengaluru