Role & responsibilities
Requirements Gathering: Collaborate with clients to understand their business processes, objectives, and challenges. Conduct in-depth requirements gathering sessions to identify their software needs.
Solution Design: Develop customised solutions using Zoho People and other Zoho applications to meet the client's specific business requirements. Create detailed functional and technical documentation.
Configuration and Customisation: Configure and customise Zoho People to align with the client's business processes. This includes creating custom modules, workflows, fields, and reports.
Integration: Integrate Zoho People with other third-party applications, ensuring seamless data flow and system interoperability.
Training: Provide training and support to end-users, enabling them to effectively utilise Zoho People and associated applications.
Testing: Conduct thorough testing of configured solutions to ensure they meet the client's requirements and are free of errors or issues.
Optimisation: Continuously monitor and evaluate the performance of Zoho applications, identify areas for improvement, and implement optimisations to enhance efficiency and effectiveness.
Troubleshooting: Investigate and resolve technical issues and challenges related to Zoho People and other Zoho applications.
Client Communication:
Maintain clear and open communication with clients throughout the implementation and optimisation process, providing updates and addressing their concerns.
Documentation: Create and maintain detailed documentation of the Zoho People configuration, customisation, and processes for reference.
Preferred candidate profile
- 0-2 Yrs of experience
- Strong English written and verbal communication skills are a must.
- To lead with a hands-on approach a deep dive analysis of the customers' needs and requirements.
- Is confident, articulate, succinct, qualified and has sound judgment and critical thinking skills.
- Self-Motivated and Tenacious with excellent follow through skills.
- Ability to act independently, take initiative and drive tasks and issues to resolution.
- Business automation and workflow process development desirable.
- Prior knowledge of any HRMS/ CRM software is preferable.
- HRMS/CRM IMPLEMENTATION experience is an added advantage
Job Location - Mogappair West, Chennai
Time - 9AM - 6pm
Face 2 Face interview Mandatory
Walkin Timings - 10 AM - 4PM
Walk-in details
Linz Technologies Cdc 3 Office
Mogappair, Chennai - 37
https://maps.app.goo.gl/k1trsWXcujdg2tFc8
Whatsapp - (phone hidden)
Email -
[email protected] www.linztechnologies.com
📌 Zoho Functional Consultant/ Business Analyst (Chennai)
🏢 Linz Technologies
📍 Chennai