Education: Engineering or any tech background only

Location: Bangalore

Experience: Fresher with basic knowledge about the role

Job Summary:

The Desktop Administrator is responsible for managing, configuring, and maintaining desktop environments across the organization. This role ensures the stability, security, and optimal performance of end-user systems, including desktops, laptops, and related software.

Key Responsibilities:

- Install, configure, and maintain Windows desktops and laptops.
- Manage patching, updates, and security compliance for all endpoints.
- Administer Active Directory, and user profiles.
- Monitoring The Ticketing portal and handling the assigned Tickets.
- Deploy and manage applications using SCCM, Intune, or similar tools.
- Monitor and troubleshoot desktop performance, hardware failures, and software issues.
- Maintain endpoint security solutions (antivirus, encryption, etc.).
- Manage desktop imaging and deployment processes.
- Provide Level1 support for escalated desktop issues.




- Maintain accurate asset inventory and documentation.
- Collaborate with the Service Desk and Infrastructure teams for issue resolution and projects.

Required Skills & Qualifications:

- Education: Bachelors degree in IT, Computer Science, or related field (or equivalent experience).
- Familiarity with networking basics (TCP/IP, DNS, DHCP).

Role: Desktop Engineer, Industry Type: BPM / BPO, Department: IT & Information Security, Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech / B.E. in Any Specialization, B.C.A. in Any Specialization PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Desktop Support DNSActive DirectoryDHCPWindows OSGroup PolicyPrinter SupportOutlook ConfigurationExchange ServerTicketing ToolsRemote SupportEnd User SupportOS InstallationWindows Troubleshooting

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