Job Title: Virtualization Engineer

Experience: 1–3 Years

Location: Hyderabad

Work Mode: Work from Office (WFO) - Hyderabad

Shift: 24/7 Rotational Shifts

Job Summary

We are seeking a motivated and technically skilled L1 Virtualization Engineer to provide first-level operational support for enterprise virtualization platforms including VMware vSphere, Citrix Xen/XCP-ng, OpenShift Virtualization, and Oracle Linux Virtualization Manager (OLVM). The candidate will be responsible for monitoring virtual infrastructure, performing routine operational activities, handling incidents, escalating complex issues to L2/L3 teams, and ensuring platform availability and performance.

Key Responsibilities

- Infrastructure Monitoring & Operations
- Monitor virtualization environments using approved monitoring tools.
- Perform daily health checks of hypervisors, clusters, storage, and networking components.
- Monitor VM resource utilization (CPU, Memory, Storage, Network).
- Identify and report infrastructure alerts and incidents proactively.
- Execute standard operating procedures (SOPs) and operational runbooks.
- Virtual Machine Administration
- Provision, modify, and decommission virtual machines based on approved requests.
- Perform VM power operations (start, stop, reboot).
- Allocate resources such as CPU, Memory, and Disk as per standard procedures.
- Assist in VM migrations and maintenance activities.
- Verify VM backup status and report failures.
- Platform Support
- VMware vSphere
- Monitor ESXi hosts and vCenter health.
- Check cluster status, HA, DRS, and datastore utilization.
- Perform basic troubleshooting of virtual machines.
- Citrix Xen / XCP-ng




- Monitor Xen pools and hosts.
- Create and manage VMs following documented procedures.
- Verify host and storage repository health.
- OpenShift Virtualization
- Monitor OpenShift clusters and Virtual Machine workloads.
- Perform VM lifecycle operations through OpenShift console.
- Verify node health and pod status.
- Escalate cluster-related issues to L2/L3 teams.
- OLVM (Oracle Linux Virtualization Manager)
- Monitor OLVM Manager and KVM hosts.
- Create and manage virtual machines.
- Verify storage domains, clusters, and host health status.
- Incident & Service Request Management
- Respond to incidents within defined SLA timelines.
- Resolve first-level incidents using standard troubleshooting procedures.
- Escalate unresolved issues to L2/L3 teams with proper documentation.
- Update ticketing systems accurately and maintain incident records.
- Documentation
- Create and update operational documentation.
- Maintain knowledge base articles and troubleshooting guides.
- Document recurring issues and resolution steps.
- Virtualization Platforms
- VMware vSphere (ESXi, vCenter)
- Citrix XenServer/XCP-ng
- OpenShift Virtualization
- Oracle Linux Virtualization Manager (OLVM)
- Operating Systems
- Windows Server 2016/2019/2022
- Red Hat Enterprise Linux (RHEL)
- Oracle Linux
- Linux administration fundamentals
- Storage & Networking
- Basic SAN/NAS concepts
- NFS, iSCSI, Fibre Channel fundamentals
- VLANs, TCP/IP, DNS, DHCP basics
- Monitoring & ITSM
- ServiceNow or equivalent ITSM tool
- Monitoring platforms such as Zabbix, Nagios, SolarWinds, PRTG, or Grafana
- Basic Scripting (Preferred)
- PowerShell
- Bash/Shell scripting

📌 Virtualization Engineer (Hyderabad)
🏢 Cloud4C Services
📍 Hyderabad