We are currently hiring experienced professionals for a US Banking Collections – Voice Process. Candidates with prior US collections exposure and strong communication skills are encouraged to apply.
Job Details
- Role: Banking Collections Executive – Voice
- Process: US Banking Collections (Outbound)
- Location: Noida – Sector 64
- Work Mode: Work From Office
- Shifts: US Shifts
- Working Days: 5 Days a Week
- Interview Mode: Virtual (Starting Immediately)
- Joining: Immediate
Key Responsibilities
- Handle outbound voice calls for US banking debt collection
- Communicate with customers professionally to recover outstanding dues
- Negotiate payment arrangements while maintaining compliance
- Ensure strict adherence to FDCPA guidelines
- Maintain accurate call notes and account updates
- Achieve daily/monthly collection targets and quality benchmarks
Requirements
Eligibility Criteria
- Minimum 6 months of experience in US Collections (Mandatory)
- Hands-on experience with outbound US debt collection calls
- Strong working knowledge of FDCPA regulations
- Good communication and negotiation skills
- Graduates or Undergraduates with relevant experience may apply
Mandatory Screening Questions
1. Do you have a minimum of 6 months of experience in US Collections?
- Ideal Answer: Yes (Essential)
- Do you have working knowledge of FDCPA guidelines?
- Ideal Answer: Yes (Essential)
- Have you worked on outbound US debt collection calls?
- Ideal Answer: Yes (Essential)
- What is your current salary?
- Mandatory to disclose
How to Apply
- Contact Person: Aman Kumar
- Contact Number: (phone hidden)
Interested candidates can DM directly or share references if someone in your network is looking for an opportunity in US Banking Collections.
Benefits
Compensation & Benefits
- CTC: Up to ₹50,000
- Up to ₹40,000 In-hand
- ₹8,000 (Travel & Attendance Incentives)
- ₹15,000–₹20,000 Average Performance Incentives
- Extra benefits:
- One-time meal provided
📌 US Collection (Noida)
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📍 Noida
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