Role & responsibilities

- Drive business growth and achieve revenue targets across assigned centres.
- Build and maintain relationships with referring doctors, hospitals, clinics, and healthcare partners.
- Identify recent referral sources and business opportunities to increase patient footfall.
- Ensure achievement of centre-wise registration, consultation, conversion, and revenue targets.
- Coordinate and monitor marketing campaigns, awareness programs, health camps, and outreach activities.
- Conduct regular market visits and strengthen referral networks.
- Review centre performance and implement action plans to improve business outcomes.
- Monitor patient feedback and ensure a high standard of patient experience across centres.
- Handle patient escalations and ensure timely resolution of concerns.
- Drive patient retention, follow-ups, and treatment continuation rates.
- Ensure patient confidentiality and adherence to quality standards.
- Conduct regular visits to assigned centres to review operations, service quality, and team performance.
- Monitor centre-wise revenue, profitability, and operational efficiency.
- Review daily, weekly,



and monthly MIS reports and take corrective actions wherever required.
- Monitor operational expenses and implement cost-control measures.
- Ensure accurate billing, revenue tracking, and reporting across centres.
- Ensure adequate staffing, infrastructure, inventory, and resources for smooth operations.
- Monitor compliance with SOPs, PCPNDT guidelines, and organizational policies.
- Identify operational gaps and implement process improvement initiatives.
- Provide guidance, support, and performance management to centre teams.
- Ensure consistency in service delivery, patient satisfaction, and operational standards across all assigned locations.

Preferred candidate profile

- Graduate in any discipline (MBA/MHA preferred).
- 2+ years of experience in Healthcare, Hospital, IVF, Fertility, Diagnostics, or Clinic Operations.
- Minimum 2 years of team handling experience.

Location Meerut, Uttar Pradesh

Interested candidates can share their resume on [email protected]

📌 Unit Head (Meerut)
🏢 Indira IVF Hospital Private
📍 Meerut