Job Title: Transition Manager – Global Business Services (GBS)

Role Overview

We are looking for an experienced Transition Manager to lead and manage end-to-end business transitions across key functional areas, including Procurement, Supply Chain, Finance, Master Data Management (MDM), and Marketing.

The role will be responsible for planning, managing, and executing complex business transitions from initiation and mobilization through knowledge transfer, cutover, stabilization, and final handover.

The successful candidate will work closely with business stakeholders, Global Business Services (GBS), technology teams, functional leaders, and external partners to ensure seamless transition of business processes, capabilities, and responsibilities with minimal business disruption.

The role will involve managing local, regional, and global transition programmes, often running alongside large-scale technology transformation and implementation initiatives.

Key Responsibilities

End-to-End Transition Management

- Lead and manage complete business transition lifecycles, from planning and mobilization through knowledge transfer, cutover, stabilization, and closure.
- Take ownership of transition delivery within assigned functional areas, including Procurement, Supply Chain, Finance, MDM, or Marketing.
- Ensure smooth transfer of business processes, operational responsibilities, and capabilities to the receiving organization.

Transition Planning & Governance

- Develop and maintain comprehensive transition plans, project milestones, governance frameworks, and progress reports.
- Establish and manage governance forums,



stakeholder reviews, and transition progress tracking.
- Monitor deliverables and ensure transitions are completed within agreed timelines and quality standards.

Stakeholder & Cross-functional Management

- Collaborate with business leaders, functional teams, GBS/shared services teams, technology teams, and external partners.
- Drive stakeholder engagement, business readiness, and change adoption throughout the transition lifecycle.
- Effectively manage stakeholders across multiple geographies, cultures, and time zones.

Risk & Issue Management

- Identify, assess, and proactively mitigate transition-related risks, issues, dependencies, and critical decisions.
- Ensure timely escalation and resolution of transition challenges.
- Maintain effective governance and control mechanisms throughout the transition process.

Technology & Transformation Alignment

- Partner with technology programme teams to coordinate business transitions alongside major technology implementations.
- Support transitions associated with ERP, SAP S/4HANA, cloud, digital transformation, and other enterprise technology programmes.




- Ensure business transition activities remain aligned with technology implementation milestones and readiness requirements.

Stabilization & Operational Handover

- Drive operational readiness and post-transition stabilization activities.
- Ensure successful handover of transitioned processes to the receiving business or shared services organization.
- Monitor transition outcomes and ensure closure against agreed objectives.

Desired Candidate Profile

- Proven and demonstrable experience in end-to-end Business Transition Management is essential.
- Experience independently leading complex business transitions from initiation through stabilization and closure.
- Experience in Global Business Services (GBS), Shared Services setup or transformation, M&A; integrations/separations, outsourcing, operating model transformation, or large-scale organizational transformation programs.
- Strong experience managing multi-country, regional, or global transitions.
- Experience managing business transitions alongside technology transformation initiatives such as SAP, S/4HANA, ERP, cloud, or digital transformation programs is highly desirable.
- Strong stakeholder management and communication skills, with the ability to influence senior business and technology leaders.
- Excellent understanding of transition governance, risk management, issue management, dependency tracking, and change management.
- Ability to work independently and manage multiple transition activities in a fast-paced, dynamic workplace.
- Strong coordination and collaboration skills across functions, geographies, and time zones.

📌 Transition Manager (India)
🏢 RGP
📍 India