Role-Telecom Expense Management.

Experience-8 to 10 yrs.

Location-Chennai.

Desired Competencies (Technical/Behavioral Competency)

Must-Have*

- Telecom Expense Management (TEM)
- Telecom Billing Reconciliation & Invoice Validation
- Telecom Inventory & Asset Management
- Carrier / Vendor Management
- Cost Optimization & Financial Analysis

Good-to-Have

- Tangoe / Calero / Sakon
- Power BI / Tableau Reporting
- Mobility Expense Management
- SQL & Data Analytics
- WAN / MPLS / SD-WAN Billing Knowledge

Responsibility of / Expectations from the Role

- Manage and validate telecom expenses across Hertz global voice, data, mobility, WAN, internet, SIP, contact center, and carrier services.
- Review, audit, and reconcile telecom invoices to ensure billing accuracy, contract compliance, and cost optimization across business locations, airport facilities, and corporate offices.
- Identify billing discrepancies, duplicate charges, inactive services, underutilized assets, and cost-saving opportunities while driving expense reduction initiatives.
- Maintain and manage telecom inventory including circuits, mobile devices, DIDs, SIP trunks, broadband services,



network connectivity, and telecom assets across the Hertz workplace.
- Perform inventory-to-invoice reconciliation to ensure all billed services are accurately reflected within asset repositories and operational records.
- Track and manage service lifecycle activities including provisioning, MACD (Moves, Adds, Changes, Deletes), disconnects, renewals, upgrades, and decommissioning activities.
- Coordinate with telecom carriers, service providers, managed service partners, and vendors to resolve billing disputes, service issues, escalations, and contract-related queries.
- Monitor telecom contracts, renewals, pricing agreements, committed spend obligations, SLAs, and service credit opportunities to ensure financial compliance.
- Prepare telecom spend analysis, cost optimization reports, carrier performance reviews, inventory dashboards, variance reports, and executive-level reporting.
- Support budgeting, forecasting, accrual management, chargeback/showback models, and telecom financial governance processes.

📌 Telecom Expense Management (Chennai)
🏢 Tata Consultancy Services
📍 Chennai