ob Title: Telecalling Executive – BPO / Automobile Industry
Experience: 1–3 Years in BPO Voice Process / Automobile Industry
Job Responsibilities:
- Handle inbound and outbound customer calls.
- Follow up on sales enquiries, leads and prospective customers.
- Coordinate with sales and service teams for customer follow-ups.
- Maintain daily call records, customer data and MIS reports.
- Ensure timely customer communication and enquiry conversion.
Required Skills:
- Experience in BPO voice process or automobile industry telecalling.
- Valuable verbal communication and customer-handling skills.
- Basic MS Excel and computer knowledge.
- Good follow-up, convincing and coordination skills.