Lead Engagement

- Contact prospective students and parents through phone calls to introduce the organization's services.

- Explain career counselling programs, study abroad services, and career guidance offerings.

- Address basic queries and provide information about available services.

- Guide prospective students and parents toward booking counselling sessions.

Lead Management & Follow-ups

- Maintain and update lead records in internal systems.

- Conduct regular follow-up calls with prospective students and parents.

- Track lead status and progress through the enrollment funnel.

- Support lead conversion and enrollment targets through effective follow-up.

Communication & Relationship Building

- Build strong rapport with students and parents through professional communication.

- Understand student requirements and connect them with the appropriate counselling team.

- Ensure a positive and engaging experience throughout the inquiry process.

- Act as a key link between prospective students and the counselling team.

Requirements





- Strong communication skills in both English and Hindi.

- Comfortable interacting with students and parents over phone calls.

- Self-driven, proactive, and responsible attitude.

- Quick learner with the ability to understand and explain educational services effectively.

- Good interpersonal and relationship-building skills.

- Ability to manage multiple leads and follow-ups efficiently.

- Solid customer service and persuasion skills.

- Basic knowledge of lead management and data entry processes.

- Ability to work in a target-oriented and fast-paced environment.

- Positive attitude and willingness to contribute to student enrollment goals.

Preferred Traits

- Excellent telephone etiquette.

- Robust listening and communication abilities.

- Result-oriented mindset.

- Ability to build trust and maintain professional relationships with prospective students and parents.

📌 Telecallers (New Delhi)
🏢 MarketScope
📍 New Delhi