– Technical Support Executive (EV support)Job Title: Technical Support Executive – Hardware Support

Location: Sector 30, Gurugram

Work Mode: Work from Office (WFO)

Salary: Up to ₹32,000 CTC per month

Open Positions: 20

Working Days: 5 Days a Week

Shift: Rotational Shifts

Week Off: Rotational

Transport: Free Both-Side Cab Facility

Job OverviewWe are looking for technically sound and customer-focused professionals for the position of Technical Support Executive. The ideal candidate should have prior experience in hardware technical support, a good understanding of electrical concepts, and the ability to troubleshoot technical issues effectively.

Candidates should possess knowledge of AC/DC current, Electric Vehicles (EVs), and EV charging systems, along with strong communication and problem-solving skills.

Key Responsibilities

- Provide technical support and assistance to customers regarding hardware and electrical-related issues.
- Diagnose, troubleshoot, and resolve technical problems efficiently.
- Handle customer queries related to AC/DC electrical systems, EV chargers, and electric vehicles.




- Understand technical concerns and guide customers through appropriate troubleshooting steps.
- Identify recurring technical issues and ensure timely resolution.
- Maintain proper documentation of customer interactions and technical issues.
- Ensure a high level of customer satisfaction through effective communication and technical assistance.

Eligibility Criteria
- Graduation is mandatory.
- Minimum 1 year of experience in Technical Support / Hardware Support.
- Good understanding of AC/DC current and basic electrical concepts.
- Knowledge of Electric Vehicles (EVs) and EV charging technology.
- Strong technical troubleshooting and analytical skills.
- Excellent verbal and written communication skills in English.
- Ability to handle customer queries professionally.

Compensation & Advantages
- Salary up to ₹32,000 CTC per month.
- 5 days working.
- Rotational shifts.
- Rotational week-offs.
- Free both-side cab facility.

Preferred Candidate ProfileCandidates with experience in hardware technical support, electrical equipment support, EV charging systems, or technical customer support will be preferred.

📌 Technical support Executive - (EV support) (Gurugram)
🏢 Transcom India
📍 Gurugram