About The Company

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.

About The Role

Aspire is the all-in-one finance platform for startups and SMEs. We are hiring a Strategy & Operations Manager to own how businesses get onboarded and verified: conversion, speed, cost and quality, across our markets. Numbers-first, hands-on, shipping every week. We bring accounts, cards, payments, expense management and accounting tools together for startups and SMEs. You will work closely with senior leaders and own a core part of the customer journey.

Onboarding is a business's first real experience of Aspire.



You will shape how quickly and smoothly businesses get set up and start using the platform, working with onboarding and quality teams spread across APAC and the US, and with Product, Data and Compliance.

What You Will Do

- Own onboarding performance: conversion and time to verification by market. Find where businesses drop off, then design, test and ship the fixes across product, process and communication.
- Plan capacity: lead capacity and workforce planning and the productivity and quality metrics behind it.
- Automate: build the business case for onboarding automation and recent tools, then deliver it with Product and Engineering.
- Improve processes: design and improve operating procedures with Compliance and Operations for a smooth, compliant customer experience.
- Run on data: define the metrics, work with Data on dashboards, and turn them into a weekly read and decisions.
- Lead projects: launches and cross-functional initiatives that touch onboarding.

How We Work

- You start from the data and come back with a recommendation.
- A working v1 this week beats a perfect plan next quarter.
- You are as comfortable with analysts on the floor as in a spec review with Product.
- You run several workstreams in parallel and write clearly, so work moves across time zones without extra meetings.





Your first 90 days Learn the onboarding flow and the teams that run it, build a shared view of performance and capacity, ship your first improvements, and agree targets for the next two quarters.

Who You Are

- Typically 4+ years in strategy and operations, BizOps, consulting, or ops-heavy roles at a fintech, financial services or high-growth tech company
- Experience with onboarding, KYC/KYB, risk or another ops-heavy process is a plus
- Strong with data: you build your own analysis (SQL or advanced spreadsheet modelling) and turn it into decisions
- You take problems from diagnosis to a shipped change, and move Product, Engineering and Ops without formal authority
- You use AI tools in your daily work
- Clear written English

This is not a compliance/AML review role or a people-management role.

Disclaimer

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Aspire. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Aspire may be terminated summarily or I may be dismissed.

By submitting this application, I agree that my personal data will be processed in accordance with Aspire's Candidate Privacy Notice.

📌 Strategy & Operations Manager, Onboarding (India)
🏢 Aspire
📍 India