11 Nov
|
Sugunafoods
|
Malappuram
11 Nov
Sugunafoods
Malappuram
Job location : Across Kerala & other states
Job Summary
We are looking for a customer-oriented and enthusiastic Showroom Sales Associate to join our retail team. The candidate will be responsible for welcoming customers, understanding their requirements, providing product information, recommending suitable products, achieving sales targets, and ensuring an excellent customer shopping experience.
Key Responsibilities
- Welcome customers and greet them professionally when they enter the showroom.
- Understand customer needs and recommend suitable products.
- Explain product features, specifications, benefits, pricing, and offers.
- Achieve daily, weekly, and monthly sales targets.
- Convert walk-in customers and enquiries into successful sales.
- Maintain good customer relationships and follow up on potential leads.
- Handle customer queries, complaints, and product-related concerns professionally.
- Maintain proper product displays, showroom cleanliness, and visual merchandising.
- Ensure product availability and coordinate with the store or inventory team.
- Prepare quotations, sales orders, invoices, and other sales documents.
- Maintain accurate customer records and sales reports.
- Coordinate with the delivery and service teams to ensure customer satisfaction.
- Stay updated on new products, promotions, and competitor offerings.
- Follow company policies, sales procedures, and customer service standards.
Required Skills & Qualifications
- Minimum Plus Two / Diploma / Degree qualification.
- 1–3 years of experience in retail or showroom sales preferred.
- Positive communication and interpersonal skills.
- Strong customer-handling and convincing skills.
- Basic computer knowledge and familiarity with billing systems.
- Ability to negotiate and close sales.
- Target-oriented and self-motivated attitude.
- Good grooming and professional appearance.
- Ability to work in shifts, including weekends and holidays.
Key Performance Indicators (KPIs)
- Monthly sales target achievement.
- Number of customer conversions.
- Average sales value per customer.
- Customer satisfaction and feedback.
- Lead follow-up and conversion rate.
- Product knowledge and showroom maintenance.
Preferred Candidate Profile
- Friendly, confident, and customer-focused.
- Positive attitude and willingness to learn.
- Strong sales and negotiation abilities.
- Ability to work independently and as part of a team.
Pay: ₹13,500.00 - ₹18,000.00 per month
Benefits
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
📌 Store Sales Associate Retail Store (Malappuram)
🏢 Sugunafoods
📍 Malappuram