Position: Store Manager

Location: Hisar/ Gurugram Sohna Road

Key Skills Required:

- Excellent communication skills with solid command over language
- Ability to meet objectives and deadlines through effective prioritization and independent action
- Proficiency in MS Office and other automation tools
- Positive attitude, high motivation levels, and a good sense of humor

Job Responsibilities:

1. Store Target Achievement:

- Maintain balance between revenue and units ratio
- Achieve Gross Profit (GP) targets

2. Stock Handling:

- Manage Apple orders through OPF (Order Processing Form)
- Monitor product ageing and inventory health
- Handle non-Apple orders
- Manage EOL (End of Life) and demo stock
- Handle DOA (Dead on Arrival) cases
- Ensure clearance of customer outstanding and sales returns

3. Team Management:

- Ensure staff availability and punctuality
- Update Apple SEED / ASO / ASTA systems
- Conduct team-building activities
- Manage mystery audits
- Provide regular performance feedback to team members

4. Store Operations Management:

- Address and resolve customer escalations effectively
- Ensure timely completion of Apple quality audits as per guidelines

📌 Store Manager (New Delhi)
🏢 Tresor Systems
📍 New Delhi