Company Description Gourmet Bakes Sweets Cafe is a growing food and beverage business specializing in freshly baked goods, desserts, and cafe-style offerings. The cafe is committed to delivering high-quality products and a welcoming experience for every guest. Operations are focused on consistent quality, timely service, and efficient handling of orders and inventory.

Team members are encouraged to contribute ideas that enhance customer satisfaction and streamline workflows. The company values reliability, integrity, and a collaborative approach to daily operations.

Role Description The Store & Dispatch Manager is a full-time, on-site role based in Karaikkudi. This position oversees daily store operations, including inventory management, stock rotation, and coordination with the kitchen and service teams to ensure product availability. The manager organizes and monitors dispatch activities for takeaway and delivery orders, confirms accuracy of orders, and ensures timely handover to customers or delivery partners.

The role includes supervising store staff, assigning duties, and maintaining standards for cleanliness, safety,



and product presentation. The manager also handles basic customer inquiries and issues related to dispatch, prepares daily reports on stock and dispatch performance, and works with leadership to improve processes and reduce wastage.

Qualifications

- Supervisory skills to lead store and dispatch staff, delegate tasks, and monitor performance.
- Dispatching skills to organize orders, schedule deliveries, and ensure accurate and timely dispatch.
- Strong communication and customer service skills to interact with customers, team members, and delivery partners.
- Operations management skills to manage inventory, track stock levels, and maintain efficient store workflows.
- Experience in food retail, cafe, or bakery operations is preferred.
- Ability to work in office in Karaikkudi with a focus on reliability and punctuality.
- Basic proficiency in using POS systems and inventory tracking tools.
- High school diploma or equivalent; additional coursework in business or hospitality is an advantage.

📌 Store & Dispatch Manager (Karaikudi)
🏢 Gourmet Bakes Sweets Cafe
📍 Karaikudi