Senior Officer – IT Infra

Company: GIA Apparel, Jordan

Job Summary:

Responsible for maintaining IT infrastructure, providing technical support, managing network and security systems, supporting IT projects, and ensuring smooth day-to-day IT operations.

Key Responsibilities

- Manage IT support tickets and ensure timely issue resolution.
- Provide technical support for hardware, software, operating systems, and network issues.
- Maintain and support network infrastructure, CCTV, access control, and security systems.
- Install, configure, and upgrade desktops, laptops, printers, and related IT equipment.
- Manage user accounts, permissions, and system access.
- Support IT infrastructure projects, system upgrades, and deployments.
- Maintain IT asset inventory, stock,



and equipment lifecycle records.
- Coordinate hardware repairs and replacements.
- Monitor IT systems and infrastructure performance.
- Prepare and maintain IT documentation, SOPs, and troubleshooting guides.

Requirements

- Bachelor's Degree/Diploma in IT, Computer Science, or related field.
- 2-4 years of experience in IT Infrastructure or IT Support.
- Knowledge of networking, Windows environments, Active Directory, CCTV, and access control systems.
- Robust troubleshooting, communication, and problem-solving skills.

📌 Sr. Officer - IT Infra (Bengaluru)
🏢 gia apparel
📍 Bengaluru