Company Description UNext Learning is dedicated to making higher education affordable and accessible to a wide range of learners. The company offers a full-stack tech platform that enables universities and colleges to deliver online courses and degree programs. Its programs focus on re-skilling, up-skilling, and workforce development for individuals seeking career growth.

UNext Learning aims to drive tangible outcomes for learners and university partners, serving as a lifelong learning companion. The organization is committed to removing barriers related to cost and location, helping learners realize their full potential.

Role Description The Sr Academic Counselor role at UNext Learning is a full time, on-site position based in the Greater Bengaluru Area.

The Sr Academic

Counselor will guide prospective and current learners through academic options, program structures, and degree requirements, helping them make informed decisions aligned with their career goals. Daily responsibilities include conducting student counseling sessions, providing academic advising, supporting career planning discussions, and responding to learner queries via multiple channels. The role involves collaborating with internal teams to ensure accurate program information, tracking learner progress,



and recommending interventions to support retention and success.

The Sr Academic

Counselor will also contribute to improving counseling processes and learner experience by sharing insights with academic and product teams.

Qualifications

- Counseling skills in student counseling and career counseling to support learners’ academic and professional goals.
- Academic advising and education-related expertise to guide learners on program selection, curriculum, and progression.
- Strong communication skills, including clear verbal and written communication, active listening, and empathetic interaction.
- Ability to work with diverse learner populations, demonstrating cultural sensitivity and a learner-centric approach.
- Relevant experience in academic counseling, student services, or higher education advisory roles.
- Bachelor’s degree in Education, Psychology, Counseling, or a related field; a master’s degree is an advantage.
- Proficiency in using CRM or student information systems and comfort with online learning platforms.
- Organizational and time-management skills to handle multiple learner cases and meet service targets.

📌 Sr Academic Counselor (Bengaluru)
🏢 UNext Learning
📍 Bengaluru