SME CC Quality_Digital Banking Kotak 811 (Thane)

SME CC Quality_Digital Banking Kotak 811 (Thane)

11 Nov
|
Kotak Securities
|
Thane

11 Nov

Kotak Securities

Thane

The SME CC Quality will be a key member of the Kotak 811‑VKYC team, responsible for monitoring and enhancing the quality of inbound and outbound customer interactions. You will evaluate call recordings, assess service delivery against defined benchmarks, track turnaround times (TAT), and drive continuous improvement initiatives to uphold Kotak Mahindra Bank's reputation for digital excellence.

📌 SME CC Quality_Digital Banking Kotak 811 (Thane)
🏢 Kotak Securities
📍 Thane

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