We are seeking a proactive and experienced Shift Manager to oversee daily operations, lead a team, and ensure smooth business performance during assigned shifts. The ideal candidate should have strong leadership skills, a customer-focused mindset, and the ability to work in a quick-paced environment.

Key Responsibilities

- Supervise daily shift operations and ensure smooth workflow.

- Lead, motivate, and support team members to achieve performance goals.

- Ensure excellent customer service and resolve customer concerns promptly.

- Monitor employee attendance, productivity, and performance.

- Manage opening and closing procedures.

- Maintain cleanliness, safety, and operational standards.

- Monitor inventory and coordinate stock replenishment.

- Prepare shift reports and communicate operational updates to management.

- Train and mentor new employees.

- Ensure compliance with company policies and safety regulations.

Requirements

- 12th pass,



Bachelor's degree or equivalent qualification preferred.

- 0–3 years of experience in a supervisory or shift management role.

- Strong leadership, communication, and interpersonal skills.

- Excellent problem-solving and decision-making abilities.

- Ability to work flexible shifts, including weekends and holidays.

- Basic computer skills and familiarity with POS systems or operational software.

Preferred Skills

- Team leadership

- Customer service

- Time management

- Conflict resolution

- Inventory management

- Operational planning

Benefits

- Competitive salary

- Performance incentives

- Career growth opportunities

- Training and development

- Supportive work environment

Benefits

- Food provided

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Shift Manager (Bengaluru)
🏢 Smoor Chocolates
📍 Bengaluru