Job Summary

An Oracle support technical consultant resolves system bugs, handles production support tickets, and builds custom reports or integrations. They ensure day-to-day system stability and performance

Key Responsibilities

Troubleshooting: Fix complex technical errors, application failures, and data issues reported by users. Maintenance & Enhancements: Update custom code, workflows, interfaces, and reports (like BI Publisher).

Ticket Management: Follow IT service management rules to handle incidents, problems, and routine requests on time.

Testing: Test code fixes and patches before putting them into live production systems.

Collaboration: Talk with functional teams and clients to understand problems and explain technical solutions.[1, 2, 3, 4, 5]





Skill Requirements

Technical Tools: Strong knowledge of SQL, PL/SQL, and reporting tools like BI Publisher. Platform Experience: Experience with Oracle Cloud (Fusion)

Integration Knowledge: Familiarity with Oracle Integration Cloud (OIC) or Web Services.

Problem-Solving: Strong critical thinking to find fast, protected fixes for broken processes

Must Have Skill

Information Technology Operations,Product Support (L1-L2-L3)

Good to Have Skill

Oracle Fusion OTBI,PaaS - Oracle Integration Cloud

Other Requirements

📌 Senior Tech Support spec - IT Operations (Greater Noida)
🏢 HCLTech
📍 Greater Noida