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Role - Senior Manager- Sales

Business- Foreign Exchnage

Location- Hyderabad

Responsibilties:-

- Responsible to acquire recent business – by driving the assigned line of business & achieve the set sales targets
- Achieve the assigned revenue targets on a monthly / quarterly / annual basis
- Responsible for margin management
- Explore new markets to penetrate & achieve the benchmarked conversion ratio
- Responsible for smooth on-boarding of customers and conduct seamless operations
- Responsible for high accuracy and setting excellent customer service standards
- Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport.
- Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
- Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
- Maintain effective co-ordination between the customer and the branch service delivery team
- Responsible to report the actual daily position to dealing room
- Be a team player and ensure a cohesive working
- Relationship management with the customers for a long term mutually beneficial business association




- Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
- Analyzing the CRM data and refining / sharpening the approach of the team
- Giving inputs to the Digital Marketing team about customer trends and preferences

Supervisory Responsibilities

- In case of a Manager / Senior Manager – In addition to the responsibilities listed above, they will be responsible to lead a team
- Be accountable to manage a shift in case of an Airport counter
- Supervise & guide the team members on overall branch operations, accuracy and timely deliveries
- Train the team on sales & operational techniques
- Review the team performance on a periodic basis.
- Lead and motivate the team to perform their tasks efficiently
- Drive 100% regulatory and statutory compliance
- Ensure the team is abreast of the regulatory and compliance changes and the team participates in the online tests and pass it.
- Achieve planned sales for the Airport, B2C and B2B on a monthly / quarterly / annual basis
- Achieve net revenue on an annual basis
- High level of Service Quality
- Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines

📌 Senior Sales Manager (Hyderabad)
🏢 Thomas Cook India
📍 Hyderabad