W2 Only - $65.00 an hour

Sr.

Business

Analyst with experience working with RPA, Automation Anywhere in a GxP or Pharma/Life Sciences environment.

This role would be supporting an Enterprise Automation team that runs the Process Automation Center of Excellence.

The Enterprise

Automation service scope includes opportunity identification and prioritization, automation implementation, maintenance, support, and optimization.

And Deliverables

- Value Identification:
- Identify the primary objective and KPIs/quantifiable benefits for each project.
- Communicate these to the project team to guide the solution design and project phasing to maximize business value delivery in the shortest amount of time.
- Conduct value realization analysis with business stakeholders for each project post-implementation.

- Process Documentation and Definition:

- Document and define business processes and all applicable requirements, including regulatory compliance requirements.
- Ensure all necessary documentation is in place, obtain feedback, and update until finalized.
- Communicate requirements to the Automation team and ensure alignment between the Business and the Automation teams.

- Development of User Stories and Acceptance Criteria:

- Lead the development of user stories and acceptance criteria.
- Work closely with business stakeholders to understand their needs and wants, and translate them into clear, concise user stories.
- Define the acceptance criteria for each story, providing the team with a transparent definition of done.

- Solution Design

- Support the technical team in solution design by providing input and clarification to ensure alignment with business requirements




- Apply creative problem-solving techniques to help shape automation solutions that address complex business needs.

- Testing and Quality Assurance:

- Work with Developers to execute testing to ensure all features meet the defined acceptance criteria and deliver the expected value.

- User Acceptance Testing (UAT):

- Provide input into the UAT approach suggested by the technical team.
- Define the test cases and create detailed test scripts.
- Work with Business teams to set up for UAT.

Qualifications

- Skills:
- Excellent written and verbal communication skills to run calls with technical staff and business teams.
- Analytical and detail-oriented to ask the right questions and quickly understand business processes.
- Creative problem-solving abilities with a focus on delivering practical and scalable automation solutions.
- Strong interpersonal skills to collaborate effectively with stakeholders at all levels.
- Able to translate ambiguous business requirements into actional technical solutions.
- Ability to work on multiple projects simultaneously with different business areas and stakeholders (up to 8 concurrent projects in different SDLC phases).
- Adaptability to shifting priorities and a fast-paced environment.
- Possess a value delivery mindset.

- Experience:

- Experience working on automation and/or process improvement projects with KPI identification and tracking.
- Experience setting up and managing projects in JIRA.




- 2-3 years experience in an Agile software delivery team.
- Experience in Life Sciences or highly regulated industry.

- Additional Qualifications:
- Microsoft Power Platform knowledge (specifically Power Automate and Power Apps) a plus.
- Interest in learning AI applications in process automation.
- Certification in Agile and/or Lean Six Sigma is a plus.
- Knowledge around SOX and GxP compliance is a plus.

The estimated pay range for this position is USD $55.00/Hr - USD $65.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits.

The Talent Acquisition

Partner can share more details about compensation or benefits for the role during the interview process.

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📌 Senior Business Analyst (Mumbai)
🏢 Milestone Technologies
📍 Mumbai