1. Maintaining Documentation for all the process and providing solution

2. Following up the tickets
3. Major Task is getting purchase return task from partners
4. Answering calls & e-mails from distributors
5. On Board Visit and providing training for new Distributors OBM Submission Task for MDD in DMS Connect Every Month 1st Week
6. New installation and Implementation training to the distributors
7. New Release training for all application to all the partners
8. Smart DOST trainings for all the partners(Dealers/TSE/ABM)
9. EPOS installation and training to the dealers

10. GMCS Support
11. Partner PO Portal Issues Support
12. Handling Escalation at front end
13. Helping MIS Team for data Preparation

14. RBIM Related Queries
15. Helping the Partners (Distributors / Dealers/ABM/TSE) who are calling related to queries
16. S2p2 &SPP; Order Placing process wise and project wise

Piloting for new project for all application

Responsibilities

1. Maintaining Documentation for all the process and providing solution

2. Following up the tickets
3. Major Task is getting purchase return task from partners
4. Answering calls & e-mails from distributors
5. On Board Visit and providing training for new Distributors OBM Submission Task for MDD in DMS Connect Every Month 1st Week
6. New installation and Implementation training to the distributors
7. New Release training for all application to all the partners
8.



Smart DOST trainings for all the partners(Dealers/TSE/ABM)
9. EPOS installation and training to the dealers

10. GMCS Support
11. Partner PO Portal Issues Support
12. Handling Escalation at front end
13. Helping MIS Team for data Preparation

14. RBIM Related Queries
15. Helping the Partners (Distributors / Dealers/ABM/TSE) who are calling related to queries
16. S2p2 &SPP; Order Placing process wise and project wise

Piloting for new project for all application

Qualifications

1. Maintaining Documentation for all the process and providing solution

2. Following up the tickets
3. Major Task is getting purchase return task from partners
4. Answering calls & e-mails from distributors
5. On Board Visit and providing training for current Distributors OBM Submission Task for MDD in DMS Connect Every Month 1st Week
6. Recent installation and Implementation training to the distributors
7. New Release training for all application to all the partners
8. Smart DOST trainings for all the partners(Dealers/TSE/ABM)
9. EPOS installation and training to the dealers

10. GMCS Support
11. Partner PO Portal Issues Support
12. Handling Escalation at front end
13. Helping MIS Team for data Preparation

14. RBIM Related Queries
15. Helping the Partners (Distributors / Dealers/ABM/TSE) who are calling related to queries
16. S2p2 &SPP; Order Placing process wise and project wise

Piloting for new project for all application

📌 Senior Associate (India)
🏢 Digitide Solutions
📍 India