We are looking for an Academic Counsellor to interact with clients, understand their requirements, provide relevant information, and assist them with their queries.
Key Responsibilities
- Interact with clients and understand their requirements.
- Provide information and guidance regarding academic services.
- Handle customer enquiries and follow-ups.
- Address client queries and grievances.
- Maintain positive relationships with clients.
- Ensure timely communication and customer satisfaction.
Requirements
- Excellent communication and interpersonal skills.
- Good customer-handling and problem-solving abilities.
- Patience and a skilled approach.
- Previous experience in counselling or client handling is preferred.