Responsibilities:

- Own end-to-end SAP QM functional support (incidents, problems, changes, enhancements).

- Partner with Quality and Manufacturing teams to improve processes (inspections, quality notifications, CoA, batch-related quality flows, etc.).

- Create functional documentation (specs/user stories), support testing (UAT/regression), and deliver user guidance/training.

- Coordinate with technical teams and external partners for fixes and enhancements.

- Provide backup support for SAP PP as needed and support QM–PP end-to-end process continuity.

Goals and deliverables:

- Solid hands-on SAP QM and PP experience in a support and/or implementation environment.

- Deep SAP QM functional expertise, including Inspection, Certificate of Analysis (CoA), Batch Management, and Batch Search Strategy.

- Strong understanding of manufacturing and quality processes and how they translate into SAP (end-to-end business process knowledge).

- Cross-functional integration knowledge across Production, Purchasing, Inventory, and Logistics (QM touchpoints with other modules/processes).

- Troubleshooting and support capability: maintaining and enhancing SAP QM applications and resolving incidents effectively.

- IT service management / support operations knowledge,



including ticketing, prioritization, and change management; ability to supervise/coordinate ticket handling with external support providers.

- Integration exposure with SAP PP and connected systems such as LIMS/MES (e.g., LabWare, SAP MII/MES) and reporting tools (e.g., Qlik Sense, PowerBI).

- Ability to support and validate interfaces with related systems (SAP, MES/MII, LIMS, reporting platforms).

- Development collaboration skills: familiarity with ABAP, scripting, and writing functional specification documents.

- Strong communication skills in English and ability to work with global stakeholders.

- Able to work autonomously, strong team player, and able to promote and enforce corporate standards, policies, and procedures.

- Capability to specify and validate developments, particularly for SAP and LabWare enhancements.

- Main missions Serve as the main point of contact for SAP QM support and functional expertise.

- Handle incident, problem, and change requests in SAP QM, ensuring timely resolution and high service quality.

Pay: ₹1,200,000.00 - ₹2,200,000.00 per hour

Work Location: In person

📌 SAP QM/PP Support Expert (Pune)
🏢 Quantabase Technologies
📍 Pune