About MAXVAL:

MaxVal started as an IP services company in 2004, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Our focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, MaxVal developed many internal applications to increase our quality and efficiency, and customer satisfaction.

As these systems grew and became more sophisticated, we have productized them and offered them to our clients. Today, MaxVal serves over 600 clients across the full IP life cycle with the industry’s leading products and services. Our 700 plus employees represent the most IP and tech-savvy individuals in the industry." At MaxVal, we do the right things and innovate ceaselessly as a winning team to achieve customer success and employee success.

The Senior Process Associate is responsible for executing and improving business processes within their domain. This role involves handling complex tasks, ensuring compliance with standards, training junior associates, and identifying opportunities for process optimization to enhance efficiency and effectiveness.

Roles and Responsibilities

- Process Execution: Execute complex business processes accurately and efficiently.
- Compliance and Standards: Ensure compliance with organizational standards and procedures.
- Training and Mentoring: Train and mentor junior associates to enhance their skills and performance.
- Process Optimization: Identify and implement improvements to business processes.
- Documentation:



Maintain accurate and up-to-date process documentation.

Salesforce Knowledge

- Salesforce Platform Knowledge: Understanding of Salesforce capabilities related to business process automation and management.
- Customization and Configuration: Ability to customize Salesforce processes using configuration tools such as Process Builder.
- Integration Skills: Familiarity with Salesforce integration capabilities to connect Salesforce with other systems.
- Data Management: Knowledge of Salesforce data management best practices and tools like Data Loader.
- Reporting and Analytics: Ability to create and interpret reports and dashboards in Salesforce for process performance analysis.
- Certifications: Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer (PD1), or relevant specialized certifications.

Requirements

Experience

- 5-8 years of experience in business process management or related fields.
- Experience in using Salesforce for process automation and management.
- Prior experience in training or mentoring junior associates.

Skills

- Proficiency in business process modeling and improvement.
- Knowledge of Salesforce customization tools such as Process Builder and Workflow Rules.
- Robust analytical and problem-solving skills.
- Ability to work independently and collaboratively within a team.
- Understanding of data management principles and practices in Salesforce.

Shift Details

- Rotational shifts: 11:30 AM - 8:30 PM IST and 8:30 PM - 5:30 AM IST
- Locations: Coimbatore

📌 Salesforce Administrator (Coimbatore)
🏢 MaxVal Group
📍 Coimbatore