Responsibilities

- Platform Administration: Manage users, roles, profiles, permission sets, sharing rules, objects, fields, record types, page layouts, and other Salesforce configuration.
- Workflow &
- Automation: Build and maintain Salesforce Flow, approval processes, validation rules, notifications, and declarative automation that improve business processes and user productivity.
- Integrations &
- APIs: Develop, configure, and support integrations between Salesforce and enterprise applications using REST/SOAP APIs, Salesforce APIs, JSON, OAuth, and related integration patterns; troubleshoot data flows and collaborate on more complex integrations.
- Reporting, Analytics &
- Data: Create Salesforce reports and dashboards, maintain data quality and governance, and support enterprise analytics and reporting needs.

Experience using Microsoft Power BI with Salesforce data is a strong plus.

- Support &

- Continuous Improvement: Troubleshoot platform, integration, and user issues; evaluate enhancement requests; document solutions; and identify opportunities to simplify processes, improve adoption, and strengthen platform performance.
- Release &
- Business Partnership: Support sandbox management, testing, deployments, and change documentation while partnering closely with U.S.-based stakeholders, developers, and technology teams to translate requirements into scalable solutions.

Required Skills &

- Qualifications

- Salesforce Administration: Hands-on experience administering production Salesforce environments, including users, access,



configuration, automation, reporting, and platform support.
- Flow &
- Declarative Automation: Strong experience with Salesforce Flow and declarative configuration, with the judgment to build scalable, maintainable solutions before introducing custom code.
- APIs &
- Integrations: Hands-on experience consuming and developing REST APIs and Salesforce APIs, including JSON, OAuth/authentication, SOQL, integration troubleshooting, and secure data exchange with enterprise applications.
- Reporting &
- Analytics: Robust experience developing Salesforce reports and dashboards
- Microsoft Power BI experience, including data visualization, dashboard development, data modeling, and Salesforce data integration, is a strong plus.
- Salesforce Ecosystem: Experience with Sales Cloud and/or Service Cloud
- Salesforce Administrator certification is preferred.

Experience Cloud or additional Salesforce certifications are a plus.

- Technical &

- AI Familiarity: Working knowledge of sandbox/release management and Salesforce DevOps practices; familiarity with Apex, LWC, Platform Events, middleware tools, Agentforce, Einstein, or other AI-assisted tooling is a plus.
- Ownership &
- Collaboration: Strong problem-solving, communication, documentation, and requirements-gathering skills with the ability to work effectively across distributed teams and U.S.-based business stakeholders.

Skills: cloud marketing,microsoft power bi,data 360,salesforce administration,salesforce rep,salesforce flow

📌 Salesforce Administrator - Integration & Analytics (Kerala)
🏢 EZSpace Ventures
📍 Kerala