11 Nov
|
Shweta Computers
|
Hyderabad
11 Nov
Shweta Computers
Hyderabad
Company: Shweta Computers & Peripherals
Location: Hyderabad, Telangana
Job Type: Full-Time
Experience: 1–3 Years Preferred
Industry: IT Hardware, Computers & E-Commerce
Shweta Computers & Peripherals is looking for a motivated and tech-savvy Website Sales Executive to manage online customer enquiries, convert leads into sales, and deliver an excellent shopping experience through www.shwetacomputers.com.
The ideal candidate should have strong communication and sales skills, a good understanding of computers and IT products, and the ability to guide customers toward the right technology solutions.
Key Responsibilities
Website Sales: Handle incoming enquiries and convert website visitors into paying customers.
Lead Management: Respond to customer enquiries through WhatsApp, phone calls, email, and website channels.
Product Consultation: Recommend laptops, desktops, gaming PCs, computer components, peripherals, and accessories based on customer requirements.
Custom PC Sales: Assist customers with PC configurations, component compatibility, quotations, and order finalization.
Order Coordination: Coordinate with inventory, billing, and logistics teams to ensure smooth order processing and delivery.
Sales Follow-ups: Follow up on abandoned carts, pending quotations,
and potential customers to improve conversions.
Upselling & Cross-selling: Recommend relevant accessories, upgrades, and complementary products.
Customer Relationship Management: Maintain customer records, enquiry details, and sales reports.
Target Achievement: Work toward monthly sales, revenue, and lead conversion targets.
B2B Sales: Handle corporate enquiries, bulk orders, and business customer requirements.
Required Skills & Qualifications
Good knowledge of computers, laptops, processors, graphics cards, and IT accessories.
Strong communication skills in English, Hindi, and Telugu.
Previous experience in retail sales, online sales, or IT hardware sales preferred.
Familiarity with e-commerce platforms, CRM software, and Microsoft Excel.
Ability to understand customer requirements and recommend suitable products.
Robust negotiation, follow-up, and customer service skills.
- Basic knowledge of Shopify or website order management is an advantage.
What We Are Looking For A proactive, customer-focused salesperson who can combine technical product knowledge with strong selling skills to grow online revenue, improve customer satisfaction, and build long-term customer relationships.
📌 Sales Specialist (Hyderabad)
🏢 Shweta Computers
📍 Hyderabad