Company Description

FormX is a premium, recovery-focused fitness and wellness destination located in JP Nagar, Bengaluru. The center offers a holistic fitness experience by combining structured fitness training, yoga, Pilates, group classes, and online personal training under one roof. It features advanced ARC-powered recovery solutions such as ice baths, steam baths, and injury management support, supported by certified trainers and premium equipment.

Spanning over 9,000 sq. ft., FormX is dedicated to helping individuals train effectively, recover intelligently, and achieve sustainable, long-term results. The company’s philosophy, “Train. Recover. Repeat.” reflects its commitment to integrating performance, recovery, and overall well-being into everyday life.

Role Description The Center Manager role is a full-time, on-site position based in Bengaluru, responsible for driving sales, managing daily center operations, and delivering an exceptional member experience at FormX.

The role involves actively generating and converting business opportunities by following up with prospective leads, making outbound calls, responding to inquiries, conducting center tours for walk-in prospects, and converting enquiries into memberships and wellness programs. The Center Manager will be responsible for achieving membership sales targets, maintaining a strong lead pipeline, tracking conversions, and ensuring consistent follow-ups with potential members.

Key responsibilities also include managing member onboarding, building strong client relationships, driving membership renewals and referrals, and promoting FormX's fitness, performance, recovery, and wellness offerings.

On the operational front, the Center Manager will oversee daily center activities, manage staff schedules, supervise trainers and support teams, and ensure high standards of cleanliness, safety, and equipment maintenance. The role will also involve coordinating group classes and special events,



monitoring class utilization, managing budgets, maintaining basic financial reports, and supporting local marketing and community outreach initiatives.

The ideal candidate should have a strong sales mindset, excellent communication and interpersonal skills, and the ability to balance business development, team management, and operational excellence while contributing to FormX's growth.

Qualifications

- Proven experience in sales, business development, customer relationship management, or center management, preferably in fitness, wellness, hospitality, spa, or health club environments.
- Strong sales and conversion skills, with the ability to make outbound calls, follow up with leads, handle enquiries, and convert prospects into paying members.
- Experience in managing walk-in enquiries, conducting facility tours, explaining membership plans, and closing sales.
- Ability to achieve membership sales targets, drive revenue growth, and maintain a healthy lead pipeline.
- Excellent communication, negotiation, and interpersonal skills to build relationships with prospective and existing members.
- Strong follow-up and customer retention skills, including membership renewals, referrals, and upselling of relevant programs.
- Leadership and people management skills to supervise trainers and support staff, manage schedules, and maintain a positive team environment.
- Organizational and administrative skills, including lead tracking, sales reporting, scheduling, basic budgeting, and center documentation.
- Comfort with digital tools, CRM platforms, lead management systems, and member booking software.
- Ability to work in office with a hands-on approach, including occasional evenings or weekends as required.
- Bachelor's degree in Business Administration, Sales, Sports Management, Hospitality, or a related field is preferred.
- A genuine interest in fitness, recovery, and holistic well-being, with a commitment to FormX's philosophy: "Train. Recover. Repeat."

📌 Sales & Center Manager (Bengaluru)
🏢 Form-X Fitness
📍 Bengaluru