Company Description IAN Institute of Rehabilitation & Research is a comprehensive multi-specialty hospital dedicated to rehabilitation services for children with diverse disabilities. With more than a decade of experience, the institute offers patient-centered care across physical, mental, and neurological rehabilitation. A panel of expert doctors, therapists, and rehabilitation specialists addresses conditions such as Cerebral Palsy, Autism, Down syndrome, genetic disorders, and other physical and neurological issues.

The institute provides state-of-the-art facilities and evidence-based therapies to support long-term development and quality of life for its patients. Team members join a mission-driven environment focused on inclusive care and meaningful impact.

Role Description The Receptionist is responsible for managing the front desk and serving as the first point of contact for patients, families, visitors, and partners. Day-to-day tasks include greeting and directing visitors, answering and routing phone calls, managing appointment scheduling, and maintaining accurate patient and visitor logs. The role also involves handling basic clerical duties such as filing, data entry, managing correspondence, and supporting administrative processes to ensure smooth front-office operations.

This is a full-time,



in office position based in Thrissur, requiring consistent professional presence and collaboration with clinical and administrative teams.

Qualifications

- Candidates should possess strong Phone Etiquette and Receptionist Duties skills, including call handling, visitor management, and appointment coordination.
- Candidates should possess solid Clerical Skills, such as data entry, filing, record maintenance, and basic office administration.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively and respectfully with patients, caregivers, and staff.
- Ability to maintain a calm, empathetic, and professional demeanor in a healthcare setting focused on differently abled children.
- Basic computer proficiency, including familiarity with office software and appointment or patient management systems.
- Prior experience in a hospital, clinic, or rehabilitation center reception or front-office role is an advantage.
- Minimum high school diploma or equivalent; additional training in office administration or healthcare support is beneficial.
- Strong organizational abilities, attention to detail, and reliability in following procedures and confidentiality standards.

📌 Receptionist (Thrissur)
🏢 IAN Institute of Rehabilitation u0026 Research
📍 Thrissur