– Hospital Receptionist

Position: Hospital Receptionist

Industry: Healthcare / Hospital

Department: Front Office / Administration

Experience: 0–1 Year (Freshers with good communication skills may also apply) Languages Required: English, Hindi, and Telugu

Job Summary

We are looking for a professional, well-organised, and patient-friendly Hospital Receptionist to manage front-desk operations and provide excellent support to patients and visitors. The candidate should possess strong communication skills in English, Hindi, and Telugu, along with a polite and skilled approach to handling patients, doctors, and hospital staff.

Key Responsibilities

- Welcome and greet patients, visitors, and attendants professionally.
- Handle patient enquiries, phone calls, and appointment bookings.
- Register new patients and maintain accurate patient records.
- Coordinate appointments and consultations with doctors.
- Guide patients regarding hospital departments, services, and consultation procedures.
- Manage front-desk operations and ensure smooth patient flow.
- Maintain patient files, billing records, and necessary documentation.
- Coordinate with doctors, nurses, and administrative staff.




- Handle patient concerns and direct complaints to the concerned department.
- Maintain confidentiality of patient information and hospital records.
- Ensure the reception area remains clean, organised, and welcoming.
- Assist with basic administrative and clerical activities as required.

Required Skills & Qualifications

- Minimum qualification: Intermediate / Graduate.
- Must be fluent in English, Hindi, and Telugu.
- Excellent verbal and written communication skills.
- Professional personality with a polite and welcoming attitude.
- Good interpersonal and customer-service skills.
- Basic computer knowledge (MS Office, email, data entry).
- Ability to multitask and handle patients patiently.
- Strong organisational and time-management skills.
- Ability to work effectively in a hospital environment.

Preferred Candidate Profile

- Presentable, disciplined, and responsible.
- Patient-friendly and empathetic.
- Capable of handling difficult situations calmly.
- Punctual and committed to assigned responsibilities.
- Prior hospital or healthcare front-office experience will be an added advantage.

Work Location: In person

📌 Receptionist (Visakhapatnam)
🏢 MedVek
📍 Visakhapatnam