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Key Result Area

Major Activities

1

Head of Operations – Protection of Current Revenue Streams

1. Ensure that Hexanet fulfills the contractual obligations agreed with the Clients for Projects and Operations within the budgeted cost, time and quality
2. Ensure that Client Invoices are raised on time with all mutually agreed invoice documentation, within the time frame mentioned in the Purchase Orders
3. Ensure that Safety standards and internal documentations at all times
4. Technical Resources grooming and succession planning

2 Expansion of Business – Creation of new Revenue streams

1. Vertical Expansion of business: Identify and conclude new business opportunities from the existing projects and the existing clients
2. Horizontal Expansion of business: Identify and Finalize new Services that can be offered to Telecom Clients in domains that are not part of current business. Examples, Transport, Transmission, OFC, Enterprise, etc
3. Identify and Finalize Engineering services that can be offered in non-telecom domains like Electric Vehicles, Solar, Home Automation, Satellite etc.

3 Finalization of SOW and Commercial terms with Clients

1. Work in close coordination with Account Management to finalize and sign off the Scope of Work for each new Service, that’s being offered to a client
2. Support and facilitate the efforts of Account Management team to close Commercial terms with clients for each Engineering Service being offered

4 Technical Resources grooming, Succession planning and Capacity development for Company Operations

1.



Identify the skill requirement for the execution of each of the new Service activities and evaluate the need of Skilled resources / Training requirements of existing resources, to achieve the objectives
2. Create the capacity and capability to execute the Client requirements, however after ensuring utilization of Synergy capabilities from the current organization
3. Facilitate and Support Account Management in the resource mobilization to manage increased business volumes & increased Clientele

5

Documentations and SLA administration

1. Identify and Document the Quality standards, Acceptance criteria and Invoice documentation of top five clients and standardize the internal processes to meet and exceed those Standards.
2. Ensure that the internal Stake Holders are fully aware of the scope of work, quality standards, documentation, etc with regard to different Clients so that internal processes are adjusted to meet the Client requirements.
3. Streamline and Establish a Structured approach to execute Client Orders such as Project Planning, Project Communication, MIS Reporting, Quality Assurance, User Acceptance documentation, Material Procurement, Vendor Payments, Client Billing, Collections, Change Management, etc.

6

Safety Compliance

Ensure that the teams are trained in HSW compliance and Comply with all health and safety standards

7

Budget Control

Ensure adherence to budgetary targets and cost control measures across all operational departments.

· Monitoring expenditures

· Identifying cost-saving opportunities

· Optimizing resource allocation

· Ensure that operational activities are aligned with the company’s financial goals and budgets

Pay: ₹620,000.00 - ₹750,000.00 per year

Advantages

- Flexible schedule
- Health insurance

Work Location: In person

📌 Project Manager (Domlur)
🏢 Hexanet Infra Solutions
📍 Domlur