Key ResponsibilitiesProgram &

- Customer Management
- Lead a portfolio of global engineering projects and key customer accounts.
- Serve as the primary management interface between customers and project teams.
- Conduct program reviews, executive meetings, and stakeholder engagements.
- Support business growth, customer satisfaction, and follow-on opportunities.

Commercial &
- Financial Management

- Own program revenue, margin, cash flow, invoicing, and profitability targets.
- Monitor project forecasts, change orders, claims, and commercial risks.
- Ensure compliance with contractual requirements and governance processes.
- Drive timely invoicing and collection of outstanding receivables.

Delivery &
- Governance

- Provide oversight to Project Managers and Engineering Managers.
- Monitor schedule, cost, quality, and risk performance across all projects.
- Escalate and resolve major execution issues impacting project delivery.
- Ensure effective project controls, reporting, and management reviews.

Resource &
- Portfolio Planning

- Review resource requirements across projects and optimize utilization.




- Support workforce planning and allocation of critical resources.
- Balance priorities across multiple projects and customers.

Risk &
- Continuous Improvement

- Drive mitigation of technical, commercial, and execution risks.
- Lead recovery plans where required.
- Promote lessons learned and best practices across projects.

Qualifications &
- Experience

- Bachelor's Degree in Engineering or equivalent.
- 15+ years of project execution experience.
- Minimum 5 years in Program Management, Project Management, or Portfolio Management roles.
- Experience managing large multidisciplinary engineering/EPC/EPCM projects.
- Solid commercial, contractual, and customer management experience.
- PMP, PgMP, or equivalent certification preferred.

Key Success Measures
- Program revenue and margin achievement.
- On-time project delivery.
- Customer satisfaction and account growth.
- Resource utilization and productivity.
- Cash collection and invoicing performance.
- Effective management of project risks and opportunities.

📌 Program Manager (Mumbai)
🏢 Cyient
📍 Mumbai