Program Lead – Operations (Mumbai)

Program Lead – Operations (Mumbai)

11 Nov
|
SSO Cancer Hospitals
|
Mumbai

11 Nov

SSO Cancer Hospitals

Mumbai

About SSO Cancer Hospital:

Specialty Surgical Oncology (SSO) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai and Founded and led by a distinguished team of oncologists and healthcare experts. SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai, Ahmedabad and Belgaum.

Specialty Surgical Oncology

Hospital (SSO), has raised $2.8 million from W Health Ventures and 2070 Health. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organisation shaping the future of oncology in India - grounded in excellence, empathy, and innovation.

Key Responsibilities:

- Lead cross-functional projects across the entire business development function, working with PROs, marketing, finance, operations and clinical teams.
- Identify inefficiencies, redesign workflows and build scalable processes, SOPs and systems to improve business outcomes.
- Leverage AI tools such as ChatGPT,



Claude Cowork and no-code automation platforms to automate repetitive tasks, streamline workflows and improve team productivity.
- Build dashboards and reporting systems to analyse referrals, doctor engagement, events, conversions, budgets and business development ROI.
- Manage referral payouts, PRO activity planning, event calendars and operational workflows, ensuring accuracy, accountability and timely execution.

Requirements:

- 3–5 years of experience in program management, business operations, strategy or process improvement.
- Solid analytical intelligence, structured problem-solving ability and capacity to independently design and implement solutions.
- Hands-on proficiency with AI tools, workflow automation and advanced Excel/Google Sheets. Ability to learn and apply new technologies quickly.
- Excellent cross-functional collaboration, communication and stakeholder management skills, with the ability to influence teams without direct authority.
- High ownership, intellectual curiosity, resourcefulness and an improvement-oriented mindset. Ability to think beyond assigned tasks and drive measurable business outcomes.

📌 Program Lead – Operations (Mumbai)
🏢 SSO Cancer Hospitals
📍 Mumbai

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