· Own the end-to-end product backlog for SRM and Account Opening modules covering:

· Digital & Assisted Account Opening (Retail, SME, Corporate)

· End-to-end Service Request Management lifecycle

· Develop and manage multi-year product roadmap aligned to business growth strategy and regulatory requirements.

· Identify innovation opportunities (automation, STP, workflow digitization, AI-based validations).

· Drive platform scalability, configurability, and future-readiness.

· Act as the single point of accountability for SRM/Account Opening functional scope and priorities.

- Translate business and regulatory requirements into:

- User stories

- Functional specifications

- Acceptance criteria

- Prioritize backlog items based on business value, risk, dependencies, and delivery timelines.

- Ensure stories are clear, testable, and implementation-ready for development teams.

- Continuously groom and refine the backlog with stakeholders

- Act as a bridge between business and technology, ensuring functional intent is correctly implemented.





- Lead all Scrum ceremonies and ensure Agile maturity across teams

- Ensure adherence to SDLC and governance processes

- Ensure Regulatory compliance of account opening and SRM modules

Requirements

- 10 plus years of experience in banking / financial services

- Hands-on experience as a Product Owner.

- Must have worked in lending products or account opening or Service request management.

- Ability to write clear user stories, acceptance criteria, and functional documents.

- Strong analytical, problem-solving, and decision-making skills.

- Ability to create and review:

o Functional Requirement Documents (FRD)

o User Stories and Acceptance Criteria o Process flows and business rules

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- Bachelor’s degree in Engineering, Technology, Finance, or related discipline

(B.E. / B.Tech / B.Com / BBA / equivalent)

- MBA / PGDM (Finance / Operations / Systems) is a plus, but not mandatory.

- Robust grounding in banking, finance, and business processes.

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📌 Product Owner – Service Request Management/Account Opening (Noida)
🏢 MarketScope
📍 Noida