11 Nov
|
BIZ Print Media Technologies
|
Bengaluru
11 Nov
BIZ Print Media Technologies
Bengaluru
Company: Biz Print Media Technologies Pvt Ltd (http://bizprintmediatechnologies.com/services.html)
Location: Bangalore
Shift: Day Shift (Mon - Fri, 9.30 AM to 7.30 PM )
Salary: 24K Per Month
Experience: 0 Years (Freshers)
Qualification: Any Graduate or Post Graduate
We are looking for a Process Executive to manage client communication through email, coordinate with internal teams, track ongoing activities, and ensure the timely completion of assigned processes. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Eligibility
- Graduate or Postgraduate in any discipline.
- Freshers are encouraged to apply.
- Prior internship or customer service experience will be an added advantage.
Roles and Responsibilities
- Manage day-to-day client communication via email and ensure timely responses.
- Coordinate with internal teams to gather information, track progress and resolve client requests.
- Learn and manage business processes while ensuring timely task completion.
- Maintain accurate records of client interactions, requests and status updates.
- Follow up with stakeholders to ensure tasks are completed and issues are addressed promptly.
- Prepare and share regular updates, reports and process trackers.
- Identify process gaps, bottlenecks or recurring issues and escalate when necessary.
- Ensure adherence to company policies, quality standards, and service-level commitments.
- Support process improvement initiatives by suggesting ideas to enhance efficiency and client experience.
- Handle multiple tasks simultaneously while maintaining attention to detail and accuracy.
- Collaborate with team members to achieve departmental goals and deliver a high standard of service.
Required Skills
- Excellent written and verbal communication skills.
- Strong organisational and coordination abilities.
- Good problem-solving and follow-up skills.
- Ability to work effectively with cross-functional teams.
- Proficiency in Microsoft Office or Google Workspace.
- Strong attention to detail and ability to manage multiple priorities.
Key Skills: Excellent written and verbal communication skills, email communication and email support, client coordination, customer support, customer service, business operations, process management, process coordination, MS Excel, Microsoft Office, Google Sheets, Google Workspace. Freshers, graduates and postgraduates with strong communication and organisational skills are encouraged to apply.
Compensation: 24,000 per month (CTC)
Additional Benefits:
- Health Insurance for Employee and Family
- Qualified Training
- Career Growth Opportunities
Work Environment:
- Corporate office-based role
- Not a voice process
- Not a sales role
- Monday to Friday work schedule
Career Growth Path
Process Executive >Senior Process Executive >Team Lead > Operations Manager
Apply Now
- Send your CV with a brief note on your interest in the Process Executive | Operations Coordinator role
- There will be multiple rounds of interviews with the different hiring managers.
Office Address:
Biz Print Media Technologies Pvt Ltd
4th Floor, Surya Chambers, South Block, Old Airport Main Road,
Murugeshpalya, Opposite ISRO, Bangalore - 560017.
Contact: (phone hidden) / 08046441118.
Role: Sales Support & Operations - Other, Industry Type: Advertising & Marketing, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Process OperationsBusiness OperationsProcess Management Excellent Verbal and Written Communication SkillsEmail CommunicationClient CoordinationCustomer SupportCustomer ServiceMS OfficeExcelGoogle SheetsGoogle Workspace
📌 Process Executive | Freshers Welcome | Operations Coordinator (Bengaluru)
🏢 BIZ Print Media Technologies
📍 Bengaluru