Job Responsibilities

- Handle customer queries through inbound and outbound calls.

- Provide accurate information and assistance to customers.

- Resolve customer complaints and ensure customer satisfaction.

- Maintain professional communication and a positive attitude.

- Follow up with customers whenever required.

- Maintain proper records of customer interactions.

- Escalate complex issues to the concerned department.

Requirements

- Good verbal communication skills in English.

- Basic computer knowledge.

- Good listening and problem-solving skills.

- Ability to handle customers patiently and professionally.

- Positive attitude and willingness to learn.

- Freshers and experienced candidates can apply.

Key Skills

- Customer Handling

- Communication Skills

- Problem-Solving

- Active Listening

- Basic Computer Knowledge

Pay: ₹18,000.00 - ₹30,000.00 per month

Advantages

- Health insurance

- Paid time off

- Provident Fund

Application Question(s)

- Are you interested in Customer support process?

Language

- English (Preferred)

Location

- Bangalore City, Bengaluru, Karnataka (Required)

Work Location: In person

📌 Process Executive (Bengaluru)
🏢 SAC METALLICS
📍 Bengaluru