Kochi | Bangalore

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Experience- 12 plus years

We are seeking a customer-facing technology professional with solid retail domain expertise and a solid software engineering background. This role will work closely with retail customers to understand business challenges, identify opportunities for transformation, and shape practical technology solutions that deliver measurable business outcomes.

The ideal candidate will have started their career in software development and progressed into architecture, consulting, customer engagement, or solutioning roles. They should be comfortable engaging with business stakeholders as well as technical teams and translating business requirements into scalable technology solutions.

Key Responsibilities

- Engage directly with retail customers to understand business objectives, operational challenges, and transformation priorities.

- Conduct discovery workshops, requirement gathering sessions, and solution discussions with customer stakeholders.

- Translate business requirements into practical technology solution recommendations.

- Advise customers on modern retail technology platforms, digital transformation initiatives, and enterprise architecture considerations.

- Partner with sales, delivery, engineering, and product teams to develop customer-centric solutions.

- Create solution approaches, architecture blueprints, effort estimates, and implementation roadmaps.

- Support pre-sales activities including customer presentations, solution demonstrations, and proposal development.

- Stay current with emerging technologies and identify opportunities to drive innovation within customer environments.

- Candidates must be experts in one primary area and have good working knowledge of adjacent technology stacks (Frontend/UI Architecture OR AI/Data Engineering OR Microservices, Java & Cloud Native OR Commerce Technologies)

- Build trusted advisor relationships with customer leadership and technology teams.

Required Experience

- 12-15 years of overall experience in software technology, consulting, solution architecture.

- Strong foundation in software development with prior hands-on engineering experience.

- Experience working with enterprise retail organizations.

- Deep understanding of retail business processes and technology ecosystem.

- Experience engaging directly with customers, leading workshops, and gathering business requirements.

- Ability to translate complex business challenges into practical and scalable technology solutions.

- Exposure to modern enterprise technologies such as cloud platforms, microservices architectures, integration platforms, commerce solutions, data platforms, AI-enabled solutions, or digital transformation initiatives.

- Strong communication, presentation, and stakeholder management skills.

- Experience in customer-facing roles.

- Experience collaborating with both business and technical stakeholders.

Key Success Factors

- Customer-first mindset.

- Strong business consulting capability.

- Retail domain credibility.

- Stakeholder engagement skills.

- Solution oriented problem solving approach.

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📌 Principal Technology Consultant Retail Solutions (Kochi)
🏢 L7Commerce
📍 Kochi