Tracking vehicles and updating customers through email. Following up with customers for submission of PODs (Proof of Delivery). coordinating payments to transporters / Customers Checking emails and responding to freight enquiries. Following up with clients for vehicle placement and dispatch requirements.
Preparing invoices and entering billing details into the software. Scanning and maintaining digital records of PODs and invoices. Preparing various operational and MIS reports in Excel. Maintaining proper documentation and records of transport operations.