Skill Category: Data Engineering
Location: Bangalore (Hybrid)
Experience: 1–3 Years (Candidates with 6+ months O9 exposure may also be considered)
Budget: Up to INR 10 LPA
Employment Type: Full‑Time
Key Responsibilities:
- Act as an O9 Support Engineer, handling BAU support for Sony with production system access.
- Investigate and resolve user queries/issues via assigned support tickets.
- Collaborate with O9 platform support team for production fixes and release management.
- Provide timely updates to users and document resolutions in ITSM tools.
- Conduct requirement analysis, prepare reports, and communicate effectively with stakeholders.
- Participate in UAT, user training, and business process documentation.
- Work in Japan shift (6:30 am – 3:30 pm IST) or India shift (9 am – 6 pm IST); occasional on‑call support.
Mandatory Skills:
- Strong SQL (must have)
- Python (required)
- IBPL
- Exposure to O9 Supply Planning solutions
- Supply Chain Planning / Analytics
- R‑Script, JavaScript
- Basic Java knowledge (preferred)
Good to Have Skills:
- Exposure to Supply Planning tools (OMP, Kinaxis, Oracle Fusion Cloud, VB Macro)
- Supply Chain Analytics certifications
- Remedy on Demand / other ticketing tools
- Business Analyst qualifications
Qualifications:
- BTech / BE / MCA
Interview Process:
- L1: Virtual
- L2: Face‑to‑Face (Candidate acknowledgement email required)
Work Preference:
- Hybrid mode
Submission Guidelines for Recruiters:
- Email:
[email protected]
- Subject Format: Req ID || Skill || Candidate Name(s) OR Resume Count || Client Name
- Rule: One skill per email submission.
- Screening Parameters (must be included):
- Total Experience: ___ years
- O9 Platform / Support Engineering: ___ years
- Supply Chain Planning / Analytics: ___ years
- SQL: ___ years
- Python: ___ years
- IBPL: ___ years
- Java (if any): ___ years
📌 Support Engineer (Bengaluru)
🏢 Connexr Solutions
📍 Bengaluru