: Marketing Operations Specialist

Role Summary The Marketing Operations Specialist will be responsible for the end-to-end planning, coordination and operational execution of customer engagement programs, clinical education initiatives, conferences, workshops, exhibitions and other marketing events at a regional level.

The successful candidate must be capable of managing a high volume of simultaneous activities while maintaining quality, process discipline, responsiveness and attention to detail.

This individual will serve as the operational link between Marketing, Sales, Clinical Applications, Product teams, customers, healthcare professionals, vendors, Sourcing, Finance and Compliance to ensure that every program is delivered efficiently, professionally and in accordance with organizational policies.

Key Responsibilities

- Partner with Marketing, Sales, Product and Clinical Applications teams to translate event objectives into detailed execution plans.
- Ensure all required approvals, including budgetary, sourcing, compliance, legal and brand approvals, are secured before commitments are made.
- Maintain accurate event documentation, trackers and version-controlled records.
- Coordinate venue teams, vendors, faculty, internal stakeholders,



customers and participants to ensure seamless execution
- Resolve operational issues quickly without compromising customer experience, compliance or quality
- Ensure that activities remain within the approved scope, budget and organizational guidelines
- Maintain transparent communication with business leaders and stakeholders regarding any significant risks or changes
- Coordinate participant feedback, attendance records, lead capture and event documentation
- Complete vendor invoice verification, purchase-order reconciliation and financial closure within defined timelines
- Prepare post-event reports covering participation, customer engagement, leads, costs, outcomes, feedback and improvement opportunities
- Maintain a central repository of event records, approvals, contracts, invoices, photographs, feedback and outcome reports
- Establish and maintain standardized operating procedures, templates, checklists and service-level expectations for marketing activities
- Manage the regional marketing activity calendar and provide visibility into upcoming programs, dependencies and resource requirements
- Monitor compliance with event approval, sourcing, purchasing, payment and documentation processes

📌 Marketing Operations Specialist (Gurugram)
🏢 PERSOL APAC
📍 Gurugram