Role PurposeThe Manager will run the finished-goods warehouse that supplies suspension and steering components to OEM assembly plants, aftermarket distributors and export customers. He or she is accountable for how stock is stored and stacked, how accurately it is recorded, how quickly and correctly orders are fulfilled, and how the material is despatched. The role works closely with Sales, Production Planning, Finance and the transport and logistics partners, and is expected to deliver a high order fill rate at a controlled cost.

Key ResponsibilitiesStorage, stacking and layout• Plan the warehouse layout, rack and bin locations and storage zones by part family, velocity (ABC/XYZ) and customer channel.

- Define stacking norms for each pack type: maximum stack height, pallet loading and rack load limits, so that parts and packaging are not damaged.
- Enforce FIFO and, for rubber and elastomer parts, shelf-life control; keep machined and plated parts protected against rust and handling damage.
- Maintain 5S, clear labelling and segregation of OK, hold, rejected and returned stock.

Inventory management• Own inventory accuracy between physical stock and the ERP/WMS through daily cycle counts and the annual physical verification.
- Investigate and resolve stock variances, and report write-offs with root cause.
- Track slow-moving, non-moving and obsolete stock, including superseded part numbers, and agree disposal or rework actions with Sales and Finance.
- Maintain batch and lot traceability so that any part can be traced quickly in the event of a field complaint or recall.

Order fulfilment and sales support• Plan daily despatches against OEM delivery schedules, aftermarket orders and export shipments, in line with priorities set with Sales and Production Planning.
- Meet OEM requirements for just-in-time supply, advance shipping notices (ASN), customer-specific labels and barcodes, and returnable packaging.
- Run picking, packing and kitting for aftermarket orders, including multi-SKU orders, branded retail packs and dealer-specific requirements.
- Prepare export consignments with correct export packing, ISPM-15 compliant wooden packaging and complete shipping documents.
- Alert Sales and Production Planning early to shortages and back-orders, and propose allocation when stock is limited.

Logistics and transportation• Decide the despatch mode for each consignment (full truck, part load, milk run, courier, sea or air freight),



balancing cost against delivery commitment.
- Select and review transporters, freight forwarders and customs brokers, and negotiate rates jointly with Purchase.
- Plan vehicle placement and loading so that trucks are filled efficiently and parts are not damaged in transit.
- Ensure every despatch carries a correct tax invoice, e-way bill and packing list; track proof of delivery and transit-time performance.
- Handle transit damage, shortage claims and insurance claims through to settlement.

Warehouse requirements and infrastructure• Assess and budget for space, racking, material-handling equipment (forklifts, stackers, pallet trucks), packaging material and manpower.
- Drive the use of a warehouse management system, barcode scanning and, where justified, automation to improve speed and accuracy.
- Manage outsourced warehouse or 3PL contracts, including service levels and billing.

Returns and reverse logistics• Receive, inspect and process customer returns and warranty returns with Quality, and close credit notes with Finance.
- Reconcile returnable bins, trolleys and pallets with OEM customers and recover shortfalls.

People, safety and compliance• Lead, schedule and develop the warehouse team across shifts; set targets and review performance.
- Ensure safe working: trained and authorised MHE operators, protected racking, fire safety and adherence to ISO 45001 requirements.
- Comply with GST, e-way bill and export documentation rules, and with IATF 16949 requirements for preservation, identification and traceability of product.
- Present a monthly MIS covering inventory, fulfilment, freight cost and incidents to the Head – Supply Chain.

Product Knowledge (Strong Advantage)Working knowledge of suspension and steering components will be a strong advantage, because handling and identification errors in this category are costly and often safety-related. In particular:
- Recognising parts such as shock absorbers, struts, coil and leaf springs, control arms, ball joints, tie rod ends, rack-and-pinion assemblies and bushings.




- Handling left-hand and right-hand variants, look-alike part numbers, supersessions and interchangeability without error.
- Storage needs specific to the category: shelf life and protection from heat and sunlight for rubber parts, correct orientation for gas-charged dampers, and corrosion protection for machined surfaces.
- Awareness that steering and suspension parts are safety-critical, which makes traceability and wrong-part prevention essential.

Key Performance IndicatorsMeasure

What it tracks

Inventory accuracy

Match between physical stock and system records

Customer OTIF

Orders despatched on time and in full, by channel

Order fill rate

Share of ordered lines supplied from available stock

Order-to-despatch time

Hours from order release to vehicle leaving the gate

Wrong-part / short-supply complaints

Customer complaints caused by warehouse errors

Freight cost

Freight as a percentage of sales value, and cost per kg

Transit damage

Value and count of parts damaged in transit

Non-moving inventory

Value of finished goods with no movement for 180 days or more

Safety

Accidents, near misses and unsafe-condition closures

Knowledge and SkillsTechnical• Sound knowledge of warehouse operations, storage systems, inventory control methods and material-handling equipment.

- Hands-on use of SAP (SD, MM and WM/EWM) or a comparable ERP and warehouse management system.
- Strong command of MS Excel; Power BI or a similar reporting tool is an advantage.
- Working knowledge of GST, e-way bills, Incoterms and export shipping documentation.
- Understanding of OEM supply requirements, including ASN, labelling standards and returnable packaging.

Behavioural• Firm leadership of a shop-floor team, with fairness and discipline.
- Calm decision-making under despatch pressure and competing customer priorities.
- Clear communication with Sales, customers and transport partners in English and Hindi; a regional language is an advantage.
- High integrity in stock handling and dealings with transporters.

Preferred Background
- Candidates who have managed a finished-goods or distribution warehouse for an automotive component manufacturer or a large aftermarket distributor will be preferred. Experience of serving OEMs and export customers from the same facility, and of implementing a WMS or barcode system, will be a distinct advantage.

📌 Manager – Warehouse & Logistics (Finished Goods) (Gurugram)
🏢 Sunar Auto Components
📍 Gurugram