Role & responsibilities:

- Manage CRM Inventory Module operations and ensure seamless SAP-CRM integration.

- Monitor inventory accuracy, stock levels, ageing, excess and non-moving spares across hubs and service centres.

- Identify and resolve system, integration and inventory-related issues in coordination with IT, SAP and CRM teams.

- Track spare parts availability, replenishment requirements and stock transfers across locations.

- Coordinate with Service, Procurement, Production and Vendors to ensure timely availability of spare parts.

- Follow up on pending orders, delayed supplies and critical shortages to minimize service disruptions.

- Ensure compliance with inventory processes, transaction workflows and reporting standards.

Key Deliverables:

- Smooth functioning of CRM inventory operations.

- Accurate SAP-CRM data synchronization.

- Improved inventory visibility and control.

- Timely spare parts availability across the service network.

- Effective inventory ageing and stock monitoring.

- Robust stakeholder coordination for uninterrupted service support.

📌 Manager - Service - Special Projects (Crompton) (Vadodara)
🏢 Crompton Greaves Consumer Electricals
📍 Vadodara