About the PositionWe are looking for an experienced and result-oriented Manager – Sales to manage day-to-day sales floor operations, lead a team of sales professionals, and drive business performance for Jumpp.

The ideal candidate should have strong experience in managing sales teams in a BPO, telesales, or contact center workplace, with a proven ability to drive productivity, improve conversion rates, maintain sales quality, and consistently achieve business targets.

Candidates with prior telesales experience in Fintech, particularly in Lending and Insurance, Auto-tech, or other digital-first sales organizations, will be preferred.

Key Responsibilities

- Manage and oversee daily sales floor operations, ensuring smooth functioning and achievement of business targets.
- Lead, supervise, and motivate the sales team to achieve daily, weekly, and monthly sales targets.
- Monitor individual and team performance, productivity, conversion rates, and call quality.
- Manage inbound and outbound sales operations, ensuring effective lead handling and customer acquisition.
- Conduct regular floor huddles, performance reviews, and target discussions.
- Provide real-time coaching, guidance, and support to team members to improve sales conversions.
- Track sales pipelines, leads, follow-ups, and closures to ensure consistent performance.
- Identify performance gaps and implement corrective measures to improve team productivity.
- Train and develop team members on sales techniques, product knowledge,



and customer handling.
- Ensure adherence to sales processes, quality standards, and compliance requirements.
- Prepare and share daily, weekly, and monthly sales performance reports with senior management.
- Coordinate with internal stakeholders to streamline operations and improve overall sales performance.

Required Skills & Qualifications
- 10+ years of experience in Sales, preferably in a BPO, telesales, or contact center environment.
- Prior experience in telesales across Fintech, particularly Lending or Insurance, Auto-tech, or other digital-first sales organizations.
- Proven experience in managing sales teams and handling day-to-day sales floor operations.
- Strong understanding of inbound and outbound sales, lead generation, customer acquisition, and sales conversions.
- Demonstrated ability to drive team performance, manage sales funnels, and achieve revenue targets.
- Excellent team management, leadership, communication, and problem-solving skills.
- Experience in sales monitoring, performance tracking, CRM tools, and MIS reporting.
- Ability to manage a target-driven sales floor in a fast-paced environment.

Preferred Experience
- Experience in Fintech, Digital Lending, Insurance, Auto-tech, BFSI, or other digital-first organizations.
- Experience in handling and managing large sales teams in a BPO or contact center setup.
- Exposure to high-volume telesales operations and performance-driven sales environments.

📌 Manager- Sales (BPO) (Mumbai)
🏢 Finvasia
📍 Mumbai