The role holder will be responsible for the reliable and controlled operation of the UK&I; Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) environment and supporting Management Information Data Warehouse.

The role provides hands-on technical and operational ownership across OBI/OAS, including monitoring ETL processes and scheduled data loads, validating data accuracy, conducting data-quality audits, managing user access, developing and enhancing dashboards, investigating production issues and supporting the ongoing performance and stability of the reporting environment.

The role holder will work closely with UK&I; stakeholders, Technology teams and external delivery partners to manage reporting priorities, resolve data and system issues, improve ETL and reporting processes and deliver enhancements to the MI environment.

The role will also contribute to significant data and MI initiatives, automation and service improvements, helping transition manual and legacy reporting processes towards more scalable, controlled and self-service BI solutions.

Key Accountabilities

Key accountability

Priority % of time

Key activities / decision areas

OBI & MI Data Warehouse Operations

25%

Provide day-to-day operational ownership of the Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) environment and support UK&I; MI Data Warehouse. Monitor scheduled data loads, platform availability, usage and performance. Validate successful completion of overnight and weekend processing and ensure business-critical dashboards and reporting remain operational.

ETL Monitoring, Data Quality & Production Support

25%

Monitor ETL processes and data loads, identify failed or incomplete processing and investigate data discrepancies. Conduct regular data-quality audits and reconciliations across source data, warehouse layers and OBI outputs. Work with Technology and delivery partners to identify root causes and resolve production issues. Assess the impact of infrastructure and upstream system changes on Oracle Business Intelligence (OBI) / Oracle Analytics (OAS)and MI reporting.

BI Dashboard Development & Enhancement

20%

Design, develop, maintain and enhance OBI dashboards and Management Information reports in response to business requirements. Translate reporting requirements into effective solutions, review enhancement requests and support prioritisation of the development backlog. Support improvements to OBI homepage, help functionality and self-service reporting capabilities.

OBI Access, Controls & User Support

10%

Administer OBI user access,



roles and permissions and ensure appropriate controls are maintained. Support automation of access-management activities and investigate user access/reporting issues. Improve user support, documentation, help functionality and self-service capability.

Data, MI Projects & Continuous Improvement

10%

Provide technical leadership and delivery support for strategic MI and data initiatives. Contribute to data architecture redesign, integration of operational and financial data, new dashboards and reporting propositions, activity-to-fee mapping and other MI transformation initiatives. Identify opportunities to simplify, standardise and automate existing reporting and data processes.

Stakeholder & Delivery Partner Management

5%

Work closely with UK&I; stakeholders, Technology teams and external delivery partners to agree priorities, workloads and deliverables. Review technical solutions and delivered enhancements, coordinate resolution of service issues and communicate risks, dependencies and progress to stakeholders.

Demonstrate Hays Valued Behaviours

5%

Ensure all activities are aligned to Hays purpose, values and expected behaviours. Be bold and curious, Own the outcomes, Be better together and Champion the customer.

Key Dimensions

Financial scope

Not applicable / to be confirmed, depending on role design and delegated authority.

People responsibility

Individual contributor / senior technical specialist. Expected to provide subject-matter expertise, technical guidance and knowledge transfer to colleagues and delivery partners.

Stakeholder scope

Works with UK&I; MI and operational stakeholders, Data, Insights & Intelligence colleagues, Technology teams, OneTouch stakeholders, Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) users and external delivery partners.

Service scope

Responsible for Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) operational support, MI Data Warehouse monitoring, ETL assurance, data quality, dashboard development, access administration, production support, automation and continuous improvement across the agreed UK&I; MI environment.

Knowledge, Skills, Qualifications and Experience

Essential

- Strong relevant experience in Business Intelligence, Management Information,



data warehousing and enterprise reporting environments .
- Strong hands-on experience working with Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) or equivalent Oracle Analytics environments) .
- Strong understanding of data warehouse architecture, relational databases and reporting data models .
- Good hands-on SQL capability and experience investigating data across source, transformation, warehouse and reporting layers.
- Practical experience monitoring and troubleshooting ETL processes, scheduled data loads and data pipelines .
- Experience performing data reconciliation, validation, integrity checks and data-quality audits .
- Experience developing, maintaining and enhancing enterprise BI dashboards and management reports .
- Experience investigating and resolving production reporting, data or dashboard issues.
- Experience administering BI users, roles, access and permissions .
- Experience of Java & HTML scripting
- Understanding of data security, controlled access and appropriate governance of business information.
- Experience supporting business-critical BI or MI services with scheduled daily, period-end or weekend processing.
- Ability to analyse problems end-to-end and identify whether an issue originates within source data, ETL, warehouse, reporting logic or the BI presentation layer.
- Ability to translate business reporting requirements into practical technical solutions.
- Solid stakeholder-management skills with the ability to communicate technical and data issues clearly to both technical and non-technical stakeholders.
- Ability to work effectively with Technology teams, business stakeholders and external delivery partners.
- Strong focus on accuracy, resilience, controls and operational service quality.

Desirable
- Experience supporting Oracle Business Intelligence (OBI) / Oracle Analytics (OAS) within a large enterprise environment .
- Experience with financial as well as operational datasets and reporting.
- Experience improving or optimising ETL/data-processing workflows.
- Experience automating manual reporting, data-processing or access-management activities.
- Experience supporting or developing user self-service reporting capabilities.
- Experience working in a GCC / Shared Services / offshore-onshore delivery model .
- Experience working with third-party technology or managed-service partners.
- Exposure to modern BI, data engineering or cloud data technologies.

Experience contributing to migration, modernisation or transformation of legacy BI/reportin

📌 Manager – OBIEE/OAS (Noida)
🏢 Hays
📍 Noida